Sales Associate

NEXT Retail Ltd.; Birmingham; On-site; GBP 20,000 - GBP 25,000; Part time

Job summary

A prominent retail company in Birmingham is seeking a passionate Sales Associate to provide exceptional customer service and contribute to a positive shopping experience. This role involves engaging with customers, offering expert advice, and maintaining store standards. The ideal candidate will thrive in a busy environment, demonstrate flexibility, and build valued relationships with both team members and customers. If you love retail and are eager to grow, this is the opportunity for you.

Qualifications

• You have a passion for retail and customer service, aiming to create unique experiences.
• You are eager to learn and develop product knowledge through available programs.
• You can adapt to a fast-paced environment and handle various tasks.

Responsibilities

• Deliver an exceptional customer experience from product discovery to purchase.
• Provide expert advice on brand bra fitting to customers.
• Own merchandising and presentation of products in-store.
• Maintain store standards and inventory management.

Skills

Customer service

Retail passion

Teamwork

Adaptability

Job description

SHIFTS YOU ARE APPLYING FOR: 8hrs p/w; Sun 13:00 - 17:00; Mon 11:00 - 15:00

About the role

As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.

No two days are ever the same, which is part of the fun, however we can give you an idea of what’s in store for you…

• Customer Service - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till
• Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best
• Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
• Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures

About you

• Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do
• Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer
• Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers
• Team Player - You are flexible, supportive and contribute to a positive working environment for all team members
• Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day