Parts Advisor

Citygate Automotive Limited; Chesham Bois; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A major automotive service provider in Chesham Bois is seeking a Parts Advisor to coordinate goods handling and ensure accurate stock management. The ideal candidate will have excellent customer handling skills and previous experience in a similar role. Benefits include extensive training opportunities, high street discounts, and standard company benefits such as pension and life assurance. Join a progressive team with a commitment to employee growth and engagement.

Benefits

Access to in-house training academy

Electric Vehicle (EV) Training

High street discounts

Wellbeing portal

Employee assistance programme

Competitive holidays

Cycle to work scheme

Responsibilities

• Co-ordinate the receipt and return of manufacturers goods.
• Ensure goods received are dispatch or stocked daily.
• Ensure that all stock is received, checked, and stored properly.
• Ensure all parts and accessories are correctly binned and recorded.
• Select items accurately, progress, and dispatch orders efficiently.
• Order parts and accessories under the direction of the Aftersales Manager.
• Maintain up-to-date records in the parts department.
• Maintain accurate cash and credit controls.

Skills

Excellent customer handling skills

Previous experience working in a similar position

Previous experience of working with a main dealer Parts Department

Good Communication skills

The ability to work on your own initiative

Good administration skills

Proactive ability to follow up

Job description

Key responsibilities

Your key responsibilities as a Parts Advisor will be to:

• Co-ordinate the receipt and return of manufacturers goods
• Ensure goods received are dispatch or stocked on a daily basis
• Ensure that all stock is received, checked and properly stored
• Ensure that all parts and accessories are correctly binned and accurately recorded
• Select items accurately, progress and dispatch orders efficiently
• Order parts and accessories, under the direction and supervision of the Aftersales Manager
• Ensure that the parts departments records are kept up to date
• Maintain accurate cash and credit controls

What's in it for you?

With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

• Access to our in-house training academy for everyone
• Access to The Volkswagen National Learning Centre for specific roles
• Electric Vehicle (EV) Training levels 1- 4 for specific roles
• Internal career progression opportunities across our various brands and locations
• High street discounts
• Wellbeing portal
• Employee assistance programmePurchase, service and parts discounts
• Employee referral scheme
• Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

About You

To become a Parts Advisor at Citygate Automotive, we are looking for candidates that ideally possess the following skills and qualities:

• Excellent customer handling skills
• Previous experience working in a similar position
• Previous experience of working with a main dealer Parts Department
• Good Communication skills
• The ability to work on your own initiative
• Good administration skills
• Proactive ability to follow up

Why Citygate

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.