Senior Specialist Technician - Fault Diagnosis & Training

Briggs Equipment Group; Maidenhead; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading materials handling provider in Maidenhead is seeking a Specialist Technician/Master to enhance technical support and fault diagnosis. The role involves training engineers, improving fault diagnosis performance, and assisting in creating a database to identify trends in machine faults. Candidates should possess expert knowledge of relevant equipment, problem-solving skills, and IT literacy. The position offers development opportunities, competitive holiday, and a contributory pension scheme.

Benefits

25 days holiday plus option to buy additional days

Contributory pension scheme

Profit share bonus

Health and eyecare scheme

High street discounts

Qualifications

• Expert knowledge and experience of relevant equipment on customer sites.
• Proven track record in complex problem solving and fault diagnosis.
• Comprehensive knowledge in the use of site or vehicle-based diagnosis tools.

Responsibilities

• Assist in fault finding and diagnosis of complicated machine faults.
• Train and develop engineers in problem diagnosis.
• Provide technical support for MHE and ESE faults.

Skills

Expert knowledge of relevant equipment

Complex problem solving

Use of diagnostic tools

Communication skills

IT literate

Job description

A leading materials handling provider in Maidenhead is seeking a Specialist Technician/Master to enhance technical support and fault diagnosis. The role involves training engineers, improving fault diagnosis performance, and assisting in creating a database to identify trends in machine faults. Candidates should possess expert knowledge of relevant equipment, problem-solving skills, and IT literacy. The position offers development opportunities, competitive holiday, and a contributory pension scheme.