Customer Service Administrator

HR GO Driving; Liverpool; On-site; GBP 25,000; Full time

Job summary

Join a progressive international company as a Customer Service Administrator in Liverpool! This role offers a dynamic environment with opportunities for growth. You will engage with clients and investors, ensuring compliance and accuracy in all communications. Ideal for those with a passion for customer service and administrative tasks, this position promises a rewarding career in a secure sector. If you're enthusiastic and ready to make a difference, apply now for an immediate interview!

Qualifications

• Demonstrated previous admin experience.
• Strong ability to work independently and in a team.

Responsibilities

• Responding to emails from investors while adhering to compliance.
• Prioritizing queries and corresponding with departments.
• Ensuring quality and accuracy in all correspondence.

Skills

Customer Service Experience

Complaint Handling

Email Correspondence

Teamwork

Independent Work

Job description

• Job Title: Customer Service Administrator
• Location: Liverpool
• Salary/Hourly Rate: £24,570
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for an exciting role in a progressive company with lots of scope for progression in a secure sector. This is an international company with multiple offices. The client is looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Administrator.

The ideal candidate will be able to demonstrate previous admin experience.

You will be responsible for responding to email queries made by investors and professionals, adhering to compliance and regulations.

General Duties of Customer Service Administrator:

• Responding to emails made by investors and professionals while adhering to compliance and regulations.
• Prioritising queries and corresponding with other departments when necessary to determine the root cause.
• Typing and administering correspondence to clients/investors while meeting deadlines.
• Ensuring quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Administrator:

• Customer service experience, which can include complaint handling, inbound processing, and/or banking roles.
• Strong ability to work independently as well as in a team.

If you are interested in the Customer Service Administrator role based in Liverpool, hit the 'apply now!' button for an immediate interview!