Care Coordinator

Good Oaks Home Care Ltd; Aylesbury; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A caring home care company seeks a Care Coordinator in Aylesbury to ensure clients receive exceptional care. Responsibilities include scheduling, troubleshooting, and staff management. Ideal candidates will be highly organized, reliable, and possess strong communication skills, with a focus on team growth. The role demands IT confidence and a positive, dedicated attitude. Competitive hours, holiday days, and continuous training are offered to foster professional development within a supportive environment.

Benefits

28 Holiday days offered

Mileage covered

Paid induction training

Blue Light Card discount Scheme

Paid DBS check if required

Qualifications

• Highly organized and efficient co-ordinator with a people-focused approach.
• Strong communicator with the ability to remain positive.
• IT confident to enable effective scheduling and work planning.
• Reliable and able to foster team morale.
• Dedicated with high energy levels.
• Willing to undertake a DBS check to work with vulnerable adults.

Responsibilities

• Produce weekly rotas and care scheduling.
• Undertake regular care visits, including evenings and weekends.
• Daily troubleshooting and problem solving.
• Manage staff absence and allocate calls.
• Assist in training and induction of new team members.
• Facilitate reliable service provision.

Skills

Organizational skills

Strong communication

IT confident

Reliability

Team ethos

Growth focus

High energy

Job description

Overview

Join Our Award-Winning Team at GoodOaks that value and rewards the caring people who work with us!

At GoodOaks, we're proud of the professional yet personal care that our carers provide. As an award-winning home care company, we strive to be the go-to provider of quality care by valuing, developing, and rewarding the dedicated individuals who work with us.

We’re looking for a Care Coordinator to join our brilliant team in Aylesbury. This crucial role ensures our clients receive exceptional care. The role involves organising schedules based on clients' requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families, and professionals.

This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout Aylesbury.

This role is currently a 90% service based role, you would be expected to cover care calls as required.

Responsibilities

• Producing weekly rotas and care scheduling to ensure adequate provision of care
• Undertake regular care visits including being available evenings and weekends when needed
• Daily troubleshooting and problem solving
• Managing staff absence, allocating calls, and cancelling care calls when necessary
• Assisting in the training and induction of new team members
• Facilitating Good Oaks in providing a continuous and reliable service

Who are you?

• You're a highly organised and efficient co-ordinator with a people focused approach
• You're a strong communicator with all types of people and ability to remain positive
• You are IT confident enabling effective scheduling, team contact and work planning
• You're highly reliable and able to foster a strong team ethos and keep morale high
• You are growth focused and support continued development of yourself and the team
• You are dedicated with high energy levels
• You're willing to undertake a DBS check to work with vulnerable adults

What do we offer?

• 40 hours per week
• 28 Holiday days offered
• Mileage covered
• Supportive, professional and common-sense management and ongoing support
• Paid induction training and continued training and development offered
• Blue Light Card discount Scheme
• Paid DBS check if required

If you are ambitious, possess a positive attitude, and are eager to advance your career within our rapidly growing business, we would be delighted to hear from you.