General Assistant (Food & Beverage / Housekeeping)

BOXPARK; Cheltenham; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A hospitality group in Cheltenham is looking for a General Assistant to join their team. This role includes a variety of responsibilities, from cleaning to guest interaction, and provides a great opportunity for personal and professional growth in a relaxing environment. Employees enjoy competitive pay and numerous perks such as retail discounts, free meals on duty, and unique development pathways. Ideal candidates are enthusiastic team players with a positive attitude. Applications are welcome from those without experience.

Benefits

Competitive pay

Retail and hospitality perks

Discounts on food and beverages

Employee Assistance Programme

Free meals during duty

Professional development opportunities

Milestone awards

Qualifications

• Positive attitude and willingness to learn.
• Ability to work in both front and back of house teams.
• A passion for providing excellent guest experiences.

Responsibilities

• Assist in various tasks including cleaning and serving guests.
• Ensure a welcoming atmosphere in the hotel.
• Work collaboratively with team members across departments.

Skills

Attentiveness

Teamwork

Flexibility

Job description

General Assistant - (Food & Beverage/Housekeeping)

The Slaughters Manor House - Restaurant

Description

Location :Situated in one of England's prettiest villages, The Slaughters Manor House is a beautiful 17th Century manor house, giving attentive service and with one of the most acclaimed restaurants in the Cotswolds. With 4 AA red stars, and 3 AA rosettes, The Slaughters Manor House will give you the opportunity to work within a quality hotel in a picturesque location, and is open Tuesday to Saturday each week- which means for most employees they are guaranteed Sunday and Monday off each week!
SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.
Service charge can be in the region of £250 a month (close to £3,000 per year) over and above base pay, for a full time employee.
Send us a Whatsapp message with FAMILYFIRST to [phone] to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Come andjoin our team as a General Assistant and let your passion andpersonality shine

Our cultureis important to us, and we encourage everyone in our teams to showthoughtfulness towards each other and our guests.

As a General Assistant you will work closely with both the front of house andback of house team, to ensure our guests not only have a wonderful time, butalso make memories to last a lifetime.

We welcomeapplications from candidates with no experience, as this role is all aboutpersonality and attitude, we can teach you the rest.

Check out some of the key pointsabout the role:

• We serve a lot of yummy dishes, so we askthat you get to know the menu, that way you can advise our guests, if they askfor help.From cleaning rooms, to cleaning the lounge, you’ll play a massive part in making our beautiful hotel look and feel welcoming.
• We want you to safe, it’s important to keep up to date on all COSHH training.
• You spend alot of your life at work, meaning often your colleagues’ become friends, and weencourage that. We want our employees to build close relationships across allteams.
• Ensuring allour guests have a memorable experience.
• We are oneteam, so we will all muck in from time to time, helping each other acrossdepartments.

Work/life, or as it should be called life/work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

Tosay thank you, we have many perks:

• Competitivepay – We are proud that everyone who joins our group gets a competitive arate of pay, irrespective of age, plus you get service charge and tips ontop.
• Treatyourself once in a while with lots of retail and hospitality perks throughour Perkbox platform.
• Excellentdiscounts across our family of hotels – you will be entitled to 25% offfood & beverage in our hotels plus we offer an amazing staff rate of£25 B&B per person across the group & your friends and family getspecial rates too.
• Weunderstand it’s OK not to be OK, so we offer an externally runconfidential helpline for any support you require about anything you mightneed as part of our Employee Assistance Programme.
• Wesustain you physically too, meals when you are on duty are free.
• To bethe best version of yourself, we encourage our teams to be curious.Everyone can learn and develop - our development pathways are unique to usand are the best in the business.
• Weprovide lots of opportunity to progress and move up – we have madehundreds of internal promotions, including to General Manager level.
• Welike to say a special thank you for every year you are with us - ourmilestone awards include Champagne, afternoon tea, or dinner for you andsomeone special. When you reach the big milestones, you receive extraspecial gifts on top like longer hotel stays, extra days off and a uniquegift especially chosen for you.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with openarms, warm hearts and experiences that are simply memorable.

Each of ourhotels are unique, individual, and quirky in personality. Quality isfundamental to everything we do, and it is the simple things that matter. Webelieve everyone should feel included, special and welcome, and that applies toour team and our guests.

We havevery unique hotels in very special locations, from the award winning GidleighPark in Devon, the 900-year-old Amberley Castle to our cool city centre AbodeManchester set in a 19th century textile factory, two minutes from Piccadillytrain station – to see the whole group, take a lookherewww.brownswordhotels.co.uk

Ifyou're the type of person that likes to learn and share the wisdom, getin touch

Sendus a Whatsapp message with FAMILYFIRST to [phone] to find out more,chat to us and apply (or apply the normal way, whichever works best for you!)