Floor Staff

Scotsman Group; Glasgow; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading hospitality group in Glasgow is seeking enthusiastic floor team members to provide excellent customer service and engage with customers in a dynamic environment. Responsibilities include serving customers, coordinating with kitchen staff, and ensuring a positive dining experience. Ideal candidates will have prior experience and a passion for teamwork. The role requires flexible shift availability including evenings and weekends. Enjoy various staff benefits including tips, discounts, and career development opportunities.

Benefits

TRONC electronic tips

Wagestream

30% off food and cinema tickets

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development through Scotsman Steps

Refer a Friend Scheme

Qualifications

• Experience in a similar role.
• Great personality and enjoys working in a social environment.
• Availability to work shifts, including evenings and weekends.

Responsibilities

• Provide consistently excellent customer service.
• Involve in setting up, serving customers, liaising with kitchen staff, and cleaning down after service.
• Promote sales to maximize customer spend.

Skills

Customer service

Teamwork

Communication

Job description

About Us

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

The Role

As a member of the floor team, your role will include:

• Providing consistently excellent customer service.
• Involvement in all aspects of service; setting up, serving customers, liaising with kitchen staff and cleaning down after service.
• Promoting sales to ensure customer spend is maximised.

The Person

The ideal candidate will have:

• Experience in a similar role.
• A great personality and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

What We Offer

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.
• Refer a Friend Scheme.

The Process

If you think this is the role for you then apply now and one of our friendly team will be in touch.