Environmental Enforcement Officer

Phenna Group; Cambridge; On-site; GBP 24,000 - GBP 26,000; Full time

Job summary

Phenna Group is seeking a proactive Environmental Enforcement Officer to join their team, covering Derby and surrounding areas. This dynamic, field-based position involves educating Food Service Establishments on compliance with environmental regulations and managing high caseloads independently. Candidates should have strong negotiation and communication skills and a full UK driving license.

Benefits

Company vehicle provided

Company pension scheme

On-site parking available

Qualifications

• Experience in drain maintenance, pest control, or environmental enforcement.
• Strong customer-facing experience in advisory or compliance roles.

Responsibilities

• Conduct site visits for compliance with grease management regulations.
• Educate customers on legal obligations and best practices.
• Maintain accurate case records and reports.

Skills

Negotiation skills

Communication skills

Ability to work independently

Organised

Physically fit

Education

Full UK driving licence (minimum 2 years experience)

Tools

CRM software

MS Office

Job description

Posting Date - 30 Apr, 2025

Employer: Environmental Compliance & Services Ltd (ECAS)

Job Type: Full-time

Company Vehicle Provided:A fully maintained company vehicle (no more than 3 years old) is provided for both business and personal use.

Salary: £24,000 - £26,000 per year

About the Role:

ECAS is looking for a proactiveEnvironmental Enforcement Officerto join our team, covering Derby and surrounding areas. This role requiresflexibility to travel and stay away from home when necessary.

You will work closely with Food Service Establishments (FSEs), educating them on best kitchen practices to prevent sewer misuse and reduce blockages. As part of this, you will need todeliver challenging messages in a firm but professional manner, ensuring compliance with grease management regulations.

This position requires someone who isself-motivated, physically fit, and able to work autonomouslywhilemanaging a high case load at any one time. You will also be required to lift light manhole covers during inspections.

Key Responsibilities:

• Conduct site visits to customer premises, identifying and addressing misuse of drains.
• Educate customers on best grease management practices and their legal obligations.
• Build rapport with customers while confidently delivering challenging enforcement messages.
• Gather and submit detailed reports for enforcement consideration.
• Maintain accurate case records using the company CRM system.
• Work flexibly across multiple locations, including staying overnight when required.
• Full UK driving licence (minimum 2 driving experience).
• Strongnegotiation and communication skillsto influence customer behavior.
• Ability to work independently while managing ahigh-volume caseloadeffectively.
• Physically fit, as the role involves site visits and lifting light manhole covers.
• Organised and versatile, able to adapt to changing priorities.
• Proficient in MS Office and open to learning new systems (e.g., CRM software).
• Experience indrain maintenance, pest control, or environmental enforcement.
• Previous use ofCRM software.
• Strong customer-facing experience in advisory or compliance roles.
• Company carprovided.
• Company pension scheme.
• On-site parkingavailable.
• A dynamic, field-based role with the opportunity to make a real environmental impact.

Work Location:

• Field-based across Cambridge and surrounding areas.
• Must beflexible to travel and stay away from home when required.

If you are a confident and adaptable professional with a passion for environmental compliance, apply now!

Phenna Group is an Equal Opportunities Employer

How To Apply

Click the 'Apply Now' button below and submit your CV.