Sales Manager

NEXT Retail Ltd.; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A major retailer is seeking a Sales Manager in Greater London. You will lead and inspire your team to deliver outstanding customer service and achieve performance targets. The role involves managing store operations, motivating the team, and ensuring a great shopping experience. The ideal candidate will be passionate about customer service and possess strong commercial awareness. This position offers flexible working options and aims to invest in your personal development.

Qualifications

• Experience in leading, coaching, and motivating a team.
• Strong understanding of creating a great shopping experience.
• Ability to adapt quickly to change and meet objectives.

Responsibilities

• Support store management and run the store when needed.
• Manage a team to achieve service and stock accuracy.
• Create a motivational atmosphere for the team.
• Work alongside the team for commercial and operational tasks.
• Ensure accurate communication to meet business needs.

Skills

Customer service leadership

Team motivation

Commercial awareness

Effective communication

Problem-solving

Multi-tasking

Job description

Shifts you are applying for:

36.50hrs p/w; Sun 12:00 - 18:00; Mon 13:00 - 21:30; Tue 13:00 - 21:30; Thu 09:00 - 17:15; Fri 09:00 - 17:30

About the Role

To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

Responsibilities

• Support the Store management team across all product areas, back of house and running the store when needed
• Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team
• Ensure communication is up‑to‑date and accurate at all times in order to meet business needs

About You

• You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivates others, creating a great working atmosphere and team spirit
• You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
• A team player who works at their best in a results‑driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure – always realistic with your expectations of others
• Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
• Confident when dealing with people issues
• An effective multi‑tasker who can plan, organise and prioritise your workload

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

What’s Next

Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in‑store assessment.

In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.