Operations Specialist

S&P Global, Inc.; Manchester; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

About the Role:

Grade Level (for internal use): 08

The Team

The Middle Office group takes on the unique clients and projects that do not fit in the core business offering of WSO Services. This group is responsible for loan trade settlement.

Position Summary

The goal of a Middle Office Specialist is to oversee Trade Settlement client relationships. Provide excellent customer service and loan settlement services to our growing client base while adhering to strict deadlines and targets given. The position offers exposure to external industry entities such as portfolio managers, custodians, and agent banks.

Duties & Responsibilities

• Manage client portfolio(s)/Agency trades in our loan Trade Settlement outsourcing services
• Communicate proactively and effectively with clients
• Coordinate with trade counterparties to receive and review par and distressed trade documentation
• Coordinate with legal counsel and follow up, when needed, for distressed trades and participations
• Coordinate trade closings among clients, counterparties, and agents
• Review trade documentation, including trade confirms, assignment agreements, and funding memos for discrepancies prior to settlement including using third party systems
• Follow up on outstanding trades and keep current comments updated
• Deliver closing packets to custodians and clients before stated deadlines
• Report client metrics and trends on a monthly basis

Commercial Awareness

• Knowledge of par and distressed loans and the documentation
• Knowledge of trade fee calculations
• Ability to read and interpret credit agreements
• Experience with daily loan transactions
• Exposure to ClearPar/TSI/Markit WSO systems a plus

Personal Impact

• Excellent attention to detail
• Strong work ethic
• Takes initiative and ownership of job responsibilities
• Must be able to perform job duties accurately and timely
• Must adhere to deadlines and targets given
• Strong customer service skills

Communication

• Strong verbal and written communications skills
• Prepare various reports and metrics needed by internal management or special client requests

Teamwork

• Must be able to work well with others in a team environment
• Assist other WSO groups during quarter-end or other high-volume periods

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission

Advancing Essential Intelligence.

Our People

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values

Integrity, Discovery, Partnership. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [e-mail]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre‑employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to [e-mail] and your request will be forwarded to the appropriate person.

US Candidates Only

The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

Job Details

• Job ID: 325572
• Posted On: 2026-02-13
• Location: Manchester, Manchester, United Kingdom