Azure 3rd-Line Application Support Analyst

Camstgroup; Greater London; On-site; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading healthcare technology provider in Greater London is seeking a motivated 3rd Line Application Support Analyst. You will be responsible for managing escalated issues and resolving problems associated with custom healthcare systems built on Microsoft Azure technologies. The ideal candidate will have strong hands-on experience with Microsoft Azure, excellent communication skills, and a commitment to delivering high-quality customer support. This role offers opportunities for growth within a supportive team environment.

Qualifications

• Minimum 2:1 BSc degree in Computer Science or IT.
• Strong knowledge and hands-on experience with Microsoft Azure.
• Experience with Azure DevOps, PowerShell scripting, and Infrastructure as Code tools.

Responsibilities

• Provide 3rd line support for healthcare managed service customers.
• Take ownership of assigned incidents, managing through to permanent resolution.
• Field and resolve technical customer issues via multiple communication channels.

Skills

Microsoft Azure

SQL Server

Communication skills

Problem-solving skills

Customer service

Education

BSc degree in Computer Science or IT

Merit in a relevant Master’s degree

Tools

Azure DevOps

PowerShell scripting

Monitoring tools (Application Insights, SolarWinds)

Job description

A leading healthcare technology provider in Greater London is seeking a motivated 3rd Line Application Support Analyst. You will be responsible for managing escalated issues and resolving problems associated with custom healthcare systems built on Microsoft Azure technologies. The ideal candidate will have strong hands-on experience with Microsoft Azure, excellent communication skills, and a commitment to delivering high-quality customer support. This role offers opportunities for growth within a supportive team environment.