Dynamic Ward Clerk — Acute Medical Unit

Telford Hospital NHS Trust; SHREWSBURY; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Shrewsbury is seeking a Ward Clerk to provide essential admin and clerical support within the Acute Medical Floor. The successful candidate will be the first point of contact for patients, requiring compassionate interaction and high-level organisational skills. Key duties include welcoming patients, answering inquiries, and coordinating requests for healthcare services. This is an exciting role in a fast-paced environment, where teamwork and communication are crucial.

Qualifications

• Experience dealing with the general public.
• Ability to remain calm under pressure.
• Positive and helpful attitude.

Responsibilities

• Receive/welcome new patients onto the ward and ensure records are in order.
• Answer the telephone and respond to requests.
• Request services from allied healthcare professionals as needed.
• Compile required documentation for emergency patients.
• Notify Pathology of urgent blood specimens.

Skills

Good IT skills

Telephone skills

Compassionate manner

Teamwork

Ability to work independently

Tools

Care Flow system

Job description

A regional healthcare provider in Shrewsbury is seeking a Ward Clerk to provide essential admin and clerical support within the Acute Medical Floor. The successful candidate will be the first point of contact for patients, requiring compassionate interaction and high-level organisational skills. Key duties include welcoming patients, answering inquiries, and coordinating requests for healthcare services. This is an exciting role in a fast-paced environment, where teamwork and communication are crucial.