Dynamic Restaurant Floor Manager – Guest Experience & Ops

Hilton Worldwide, Inc.; City of London; On-site; GBP 29,000; Full time

Job summary

A leading hospitality company in London seeks a Restaurant Floor Manager to oversee operations and enhance guest experiences. You will lead a team, ensure high-quality service, and manage business performance. The ideal candidate has strong leadership skills and at least two years of experience in a similar role, preferably in hotel and restaurant settings. This role offers competitive salary and numerous benefits, including holiday and team member discounts.

Benefits

28 days paid holiday increasing with service

Exclusive high-street discounts

Team Member discounts on hotel stays

Access to leadership and development programmes

Exceptional career opportunities

50% off in Hilton restaurants

Uniforms provided complimentary

Free meals on shift

Qualifications

• At least two years' experience in a similar role.
• Experience in hotel and high-street restaurant environments is an advantage.

Responsibilities

• Support to achieve the restaurant’s targets and enhance guest experiences.
• Develop customer relationships and manage feedback effectively.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Customer service

Team management

Food and beverage knowledge

Communication

Job description

A leading hospitality company in London seeks a Restaurant Floor Manager to oversee operations and enhance guest experiences. You will lead a team, ensure high-quality service, and manage business performance. The ideal candidate has strong leadership skills and at least two years of experience in a similar role, preferably in hotel and restaurant settings. This role offers competitive salary and numerous benefits, including holiday and team member discounts.