Duty Manager | Leisure Centre Lead | Full-Time

Brio Leisure; Chester; On-site; GBP 32,000; Full time

Job summary

A leisure centre organization in Chester seeks a full-time Duty Manager to lead daily operations, supervise staff, and ensure high-quality customer service. Responsibilities include maintaining safety standards, addressing customer concerns, and supporting team training. The position requires leadership skills, previous supervisory experience, and qualifications in First Aid and Lifeguarding. This role offers 25 days of annual leave and a supportive work environment.

Benefits

25 days annual leave

Free gym membership

Employee Assistance Programme

Discounts on food and drink

Contributory pension scheme

Qualifications

• GCSEs (grade C or equivalent) in Maths and English.
• National Pool Lifeguard Qualification (NPLQ) is essential.
• First Aid at Work qualification is needed.
• Previous supervisory or managerial experience in a leisure environment.
• Strong leadership and customer care skills.

Responsibilities

• Oversee daily operations of the Centre on a rota basis.
• Supervise and motivate duty staff to maintain high performance.
• Address customer concerns and ensure a welcoming environment.
• Act as a trained First Aid Officer.

Skills

Leadership skills

Customer service skills

Communication skills

Teamwork

Education

GCSEs in Maths and English

National Pool Lifeguard Qualification (NPLQ)

First Aid at Work qualification

Tools

Basic IT skills

Job description

A leisure centre organization in Chester seeks a full-time Duty Manager to lead daily operations, supervise staff, and ensure high-quality customer service. Responsibilities include maintaining safety standards, addressing customer concerns, and supporting team training. The position requires leadership skills, previous supervisory experience, and qualifications in First Aid and Lifeguarding. This role offers 25 days of annual leave and a supportive work environment.