Duty Manager

Whitbread Group; Wolverhampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Duty Manager for their Wolverhampton City Centre Premier Inn. This role requires strong leadership skills and experience in delivering superior customer service. You will manage operations to ensure high standards and a welcoming atmosphere for guests. Responsibilities include leading a dedicated team and maintaining safety standards. The position offers a permanent contract with competitive pay and various employee benefits including discounts and a pension scheme.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Proven leadership skills in retail or management roles.
• Experience in delivering outstanding customer experience.
• Ability to inspire and lead a high-performing team.

Responsibilities

• Manage a reliable, high-performing team at the hotel.
• Ensure health & safety standards are met.
• Create an exceptional guest experience.

Skills

Leadership

Customer service

Communication

Organizational skills

Job description

Duty Manager - Wolverhampton City Centre Premier Inn

Come and be a Duty Manager at Premier Inn in Wolverhampton City Centre.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE

Up to £13.36 per hour

CONTRACT TYPE

Permanent – we don’t do zero hours contracts!

HOURS

30 hours a week across 4 days - weekends included

LOCATION

Premier Inn Wolverhampton City Centre
Broad Gauge Way, Wolverhampton, West Midlands, WV10 0BA

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Wolverhampton City Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.