Driver and Branch Sales Assistant - Flexible hours

City Plumbing; Redditch; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A national plumbing supplier is seeking a Branch Sales Assistant and Driver in Redditch. This role involves delivering products and serving customers, emphasizing flexibility and outstanding service. Ideal candidates will have a clean driving licence and preferably some experience in the plumbing industry. Join a supportive team that values inclusivity and rewards performance.

Benefits

Bonus

Discounts and savings

Life assurance

Flexible working options

Employee Assistance Programme

Qualifications

• Clean driving licence is required.
• Previous driving experience is ideal.
• Knowledge of plumbing products is advantageous.

Responsibilities

• Ensure health and safety of yourself and your vehicle.
• Support managerial staff in achieving sales targets.
• Serve customers at the trade counter and through telesales.

Skills

Customer service

Driving

Flexibility

Job description

Overview

Come and join us as a Branch Sales Assistant and Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.

As a Driver and Branch Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The role reports into the branch management team and will provide the highest level of service to internal and external customers, delivering products to our customers against tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone to provide the best service and maximise sales at every opportunity.

You will be contracted to a set minimum number of hours per week and will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so you know exactly what you are doing and when. You’ll promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.

Responsibilities

• Health and safety of yourself and your vehicle
• Maintenance and condition of your vehicle
• Report any issues or incidents to your line manager
• Comply with transport compliance law and regulations
• Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
• Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service
• Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing

Qualifications

Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You’ll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.

About City Plumbing

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re excited about our future. We put our colleagues at the heart of all we do, giving them the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.