Doorman/Door Person - Six Senses London

Intercontinental Hotels Group; City of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury hotel chain in the City of London is seeking a dedicated Door Person. In this role, you will warmly greet guests and assist them with their arrival and departure. You will help ensure the safety and satisfaction of guests while maintaining a clean and welcoming environment. The ideal candidate has experience in a five-star hotel and is fluent in English. This position is full-time with a focus on customer service.

Qualifications

• Experience within a five-star hotel calibre.
• Ability to monitor for unauthorized individuals.
• Strong understanding of hospitality standards.

Responsibilities

• Greet guests upon arrival and departure.
• Assist guests entering and exiting the hotel.
• Ensure guest safety by monitoring the entrance.

Skills

Fluent in English

Customer service

Crowd control

Job description

Doorman/Door Person - Six Senses London

IHG Hotels & Resorts

As Door Person, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties And Responsibilities

• Warmly greet guests upon arrival and departure, using appropriate salutations.
• Open doors and assist guests entering or exiting the hotel.
• Ensure proper transfer of guests when requested.
• Load and unload vehicles on arrival and departure of guests and assist guests entering and exiting the vehicles.
• Maintain the cleanliness of guest areas including entrance and report any defects.
• Monitor the entrance for unauthorized individuals or suspicious activity. Coordinate with security personnel to ensure guest safety.
• Manage crowd control during peak times or special events.
• Knowledge and strict adherence to LQA standards.

Qualifications

To execute the position of Door Person, I have the required experience within a five-star hotel calibre and I am fluent in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other