Distribution Coordinator

Bamford Limited; Daylesford; On-site; GBP 24,000 - 29,000; Full time

Job summary

A prominent hospitality company based in Daylesford is seeking a Distribution Coordinator to join their Supply Chain team. You will manage the distribution of goods, ensuring orders are processed accurately and efficiently. Responsibilities include coordinating logistics activities, maintaining shipment records, and providing excellent customer service. The ideal candidate will possess strong communication skills and experience in a KPI-driven environment, along with proficiency in MS Excel. This full-time position offers a comprehensive benefits package and is located in the beautiful Cotswolds.

Benefits

Discounts on products and dining experiences

One paid volunteering day per year

Subsidised private medical insurance

Pension scheme with up to 4.5% company contribution

Life assurance cover equal to annual salary

24-hour mental health support through Employee Assistance Programme

Responsibilities

• Processing incoming orders from stores and customers, ensuring accuracy and completeness.
• Arranging collections and transport for internal movements of stock.
• Monitoring the status of shipments in transit and addressing delivery issues.
• Maintaining accurate records of shipments, ensuring compliance with requirements.
• Providing a high level of customer service and responding to queries promptly.

Skills

Strong verbal and written communication skills

Proven experience in a KPI driven environment

Proficient knowledge of MS Excel

Excellent planning and organisational skills

Team working skills

Attention to detail

Problem solving

Customer service experience

Time management

Job description

THE BAMFORD COLLECTION

Daylesford, Bamford, and our hospitality group are part of an extraordinary group of businesses, based at Daylesford Organic farm in the heart of the Cotswolds.

ABOUT THE ROLE

As an integral part of our Supply Chain team, a DistributionCoordinator plays a key role in managing the distribution of goods within our company's supply chain.

This role involves ensuring that orders are processed accurately and efficiently, and that customers receive their goods on time and in good condition. They serve as a key point of contact for coordinating logistics activities and providing support to internal and external stakeholders involved in the distribution process.

Salary : £28,700

Full time 40 hours per week

RESPONSIBILITIES

• Processing incoming orders from stores, customers, sales teams, or other departments, ensuring accuracy and completeness.

• Distributing, collating, and processing weekly ordering books.

• Arranging collections and transport for internal movements of stock.

• Arranging shipments of goods coming into the business and going out to customers or other locations, including selecting carriers, scheduling pickups, and preparing shipping documentation.

• Monitoring the status of shipments in transit, providing updates to customers or internal stakeholders, and addressing any delivery issues or delays.

• Maintaining accurate records of shipments, including packing lists, bills of lading, and shipping labels, and ensuring compliance with regulatory requirements.

• Aiding stores and customers regarding pick and order status, transport queries, and product information, and resolving any issues or concerns in a timely manner.

• Informing stores or customers of any shortages, issues, or delays with their orders.

• Assisting the warehouse with dispatch paperwork and processing as required.

• Providing a high level of customer service and responding to queries in a timely manner.

• You may be asked to perform other tasks as required by management deemed as a reasonable request.

SKILLS YOU WILL BRING

• Strong verbal and written communication skills.

• Proven experience in a KPI driven environment.

• Proficient knowledge of MS Excel.

• Excellent planning and organisational skills.

• Team working skills.

• Attention to detail.

• Problem solving.

• Customer service experience.

• Time management

PERKS AND BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.

• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.

• Private Medical: We offer subsidised private medical insurance through Bupa.

• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.

• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.

• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.