Dispensing Optician

Specsavers; Fareham; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading optical company in Fareham is seeking a Dispensing Optician to join their team. This role involves providing exceptional customer service and liaising with Optometrists to ensure quality care. The ideal candidate is GOC registered with strong clinical judgment and a hands-on approach. With opportunities for professional development and a focus on personal growth, this position promises a fulfilling career in a supportive environment. Competitive salary and attractive benefits are offered.

Benefits

Store performance bonus scheme

Professional fees paid

28 days annual leave

Outstanding clinical development opportunities

Discounted benefits scheme

Subscription to the Headspace App

UK confidential employee helpline

Qualifications

• Qualified and GOC registered Dispensing Optician experience.
• Ability to provide high levels of customer service.
• Effective communication skills with team and customers.

Responsibilities

• Ensure quality customer service and satisfaction.
• Liaise with Optometrists for consistent quality.
• Manage aftersales service and resolve complaints.
• Contribute to team sales targets.

Skills

Customer service

Clinical judgment

Sales techniques

Education

GOC registered

Job description

Position

Dispensing Optician

Location

Fareham, Hampshire

Salary

£30,000 - 35,000 depending on experience

Working Hours

Full time or part time

Experience Level

This role is open to both newly qualified and experienced Dispensing Opticians who are registered with the GOC!

Your future is clear at Specsavers Fareham, where there’s always something exciting ahead.

Come and join our accomplished team as a Dispensing Optician at Specsavers Fareham, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills, and experience to build on our ever-growing and loyal customer base.

Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we’re keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This – along with your clinical expertise – will stand you in good stead if you choose to become a store director yourself one day.

We’re dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally.

What’s on offer?

• Store performance bonus scheme.
• Salary £30-35,000
• Professional fees paid.
• Great opportunity for progression and development
• 28 days annual leave per annum
• Outstanding clinical and professional development opportunities- happy to support with ILM/pathway for Directorship.
• Support with CPD points.
• Specsavers Enhanced Perks - Perks is our discounted benefits scheme.
• Subscription to the “Headspace” App
• WeCare – UK confidential employee helpline

The Role in a Nutshell:

• Ensure that you always provide good levels of customer service to customers.
• Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
• Manage aftersales service (including complaints and problem solving) in a customer service focused ‘can do’ manner.
• Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.

Then there’s you

Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store’s ethos. Someone who wants to grow, develop, and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn’t afraid of a hands‑on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we’re looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.

About Specsavers:

Specsavers began 40 years ago with the vision of two optometrists, Doug, and Mary Perkins, who set out to provide best‑value eyecare to everybody. Their passion for optometry has led Specsavers to become the largest privately‑owned optical group in the world, delivering high‑quality, affordable optical and hearing care. And it continues to shape the lives and experience of thousands of colleagues who are developing their careers with us across the globe. We are proud of how far we’ve come as a business, now we want to see you grow with us too.

For more information or to apply, please contact Katie Francome at Specsavers Recruitment Services on 07526 511146 or email [e-mail]