Director of Product Design (m/f/d)

Sosafe Awareness; City of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading cybersecurity firm in London is seeking a Director of Product Design to elevate UX quality and shape AI-native interactions. The ideal candidate will have extensive experience in product and UX design, with a strong focus on improving user experience and leading design teams. This role offers unique opportunities for growth, backed by an innovative and supportive organizational structure.

Benefits

Wellbeing and financial support

Connection & community events

Tech equipment and referral bonuses

Qualifications

• 3+ years of design leadership, managing teams of 5+ designers.
• 7–10+ years in product/UX design, ideally in B2B SaaS.
• Experience improving UX quality and consistency in complex products.

Responsibilities

• Elevate UX quality and drive improvements to usability.
• Define user-centric AI principles and lead prototypes.
• Build and define the Design organisation and coach team members.

Skills

Design leadership

UX design

Product thinking

Cross-functional influence

Job description

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection.

We’re hiring a Director of Product Design to elevate UX quality, evolve our design system, shape AI-native interactions, and build a high-performing Design organisation.

Elevate UX quality & platform coherence

Refine our existing UX quality practices and raise standards across key surfaces.

Drive incremental, high-impact improvements to interaction patterns, usability, and consistency.

Shape early AI-native, Adaptive Defence experiences

Partner with Product and Engineering to define user-centric AI principles.

Lead prototypes and early concepts for AI copilots, adaptive dashboards, and contextual guidance.

Evolve and increase adoption of our design system

Own and mature our existing design system; improve governance, consistency, and engineer adoption.

Prioritise pragmatic improvements that simplify delivery and elevate coherence.

Build and define the Design organisation

Define roles, team structure, and hiring plan for a growing Design org.

Coach and develop the existing Design Lead; establish healthy design rituals.

Strengthen trio collaboration and build–test–learn loops

Ensure Design contributes early in discovery; promote rapid prototyping and hypothesis-driven iteration.

Help teams adopt more iterative, evidence-based decision-making.

What makes you a great fit:

• 3+ years of design leadership, managing teams of 5+ designers.
• 7–10+ years in product/UX design, ideally in B2B SaaS.
• Experience improving UX quality and consistency in complex products.
• Experience evolving and driving adoption of an existing design system.
• Strong product thinking and cross-functional influence.

Nice-to-haves

• Experience with AI-assisted workflows.
• Enterprise/security domain exposure.
• Experience mentoring design leads.

What we offer*

• Wellbeing and financial support: Access to Open Up, corporate discounts.
• Connection & community: Virtual events, collaborative team activities, and opportunities for local meet‑ups.
• And the list goes on: Tech equipment, referral bonuses, dog‑friendly HQ.

*Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample — you’ll learn more during the interview process.

About Us

At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence.

Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us.

If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you!

The human risk platform that deploys in days, not months

Implement enterprise-grade security awareness in just 2 days with only 20 minutes of management time required.

See how our gamified, micro‑learning approach gets 70% active reporting in 6 months.

See how organisations like yours reduced phishing click rates from 20% to 3.5% in just 18 months.

Compliance & security

Experience our products first‑hand

Use our online test environment to see how our platform can help you empower your team to continuously avert cyber threats and keep your organization secure.