Digital Skills Trainer – Ayr, Irvine, Kilmarnock

AbilityNet; Kilmarnock; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A leading charity organization is seeking a Digital Skills Trainer in Kilmarnock to deliver impactful training sessions aimed at older people and disabled adults. The role involves both group and one-on-one training, with a focus on building digital skills and confidence. The successful candidate will have experience in training and outreach, strong IT proficiency, and excellent communication skills. This position requires regular travel within the region and offers a comprehensive benefits package including annual leave, pension, and wellbeing support.

Benefits

Pension scheme

25 days annual leave

Life assurance

Wellbeing support

Learning and development opportunities

Qualifications

• Proven experience in delivering group and 1:1 training.
• Experience of building effective relationships with organisations.
• Strong digital literacy and confidence using various technologies.
• Excellent interpersonal and communication abilities.
• Strong organisational and administrative skills.
• Experience of working with disabled adults and older people.
• Willingness to travel regularly across the region.

Responsibilities

• Deliver group and one-to-one digital skills sessions.
• Empower learners to navigate everyday technology.
• Support older people and disabled adults in building digital confidence.

Skills

Training and facilitation experience

Outreach experience

IT proficiency

Communication skills

Organisation skills

Experience of target audience

Travel Flexibility

Tools

Microsoft Office 365

Assistive technology

Job description

Position: Digital Skills Trainer – Ayr, Irvine, Kilmarnock
Location: Home working with frequent travel across Ayr, Irvine, Kilmarnock
Hours: 4 days / 28 hours per week
Salary: £24,000 per annum, working 4 days per week (full-time equivalent is £30,000)
Preferred start date: February 2026
Employment Status: 14 months, fixed term contract
Closing date: Midnight Friday 9th January

About the role

Join a meaningful UK-wide initiative powered by AbilityNet in partnership with BT Group, aimed at reducing digital exclusion. As a Digital Skills Trainer, you’ll deliver a mix of group and one-to-one sessions – both in person and online – helping older people (aged 55+) and disabled adults build the confidence and digital skills needed to thrive in today’s connected world.
These practical, person-centred sessions empower learners to navigate everyday technology with independence and confidence.
To learn more, please download the full job description.

Qualifications

• Training and facilitation experience: Proven experience in delivering group and 1:1 training or presenting to diverse audiences.
• Outreach experience: Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
• IT proficiency: Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software.
• Communication skills: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
• Organisation skills: Strong organisational and administrative abilities.
• Experience of target audience: Experience of working with disabled adults, older people and third sector organisations.
• Travel Flexibility: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.

Benefits

• Pension scheme: We provide a workplace pension in line with UK legislation. Eligible employees are automatically enrolled within three months of joining.
• Annual leave: Enjoy 25 days of annual leave plus UK public holidays. Your entitlement increases by one day each year after five full years’ service, up to a maximum of 30 days.
• Life assurance: We offer life assurance cover valued at four times your annual salary.
• Wellbeing support: We care about your wellbeing and are committed to supporting a healthy work/life balance. We offer:
  • Simplyhealth Optimise wellbeing plan.
  • Confidential Employee Assistance Programme (EAP).
  • A flexible approach to working arrangements that accommodates individual needs.
• Learning and development: We invest in our people. You’ll have access to a wide range of learning and development opportunities to support your growth. We’re proud of our inclusive, supportive culture and are committed to helping you reach your full potential.

Apply

Location: This role is only open to applicants based in the specified region. Access to reliable transport is essential. Please clearly indicate your location when you apply.

Right to Work

We welcome applications from overseas. However, you must already have the legal right to work in the UK, as we are unable to sponsor work permits.

Cover Letter

In addition to including your reasons for applying for this role, you must answer the following three questions. Please use a maximum of 300 words per answer.

• What motivates you to support older and disabled people to build skills and confidence around digital technology?
• Share an example of how you’ve helped an individual or group learn a new digital skill – either formally or informally.
• This role involves daily travel across Inverness and working in community settings. How would you build trust with local partners and learners to be effective?

We are Disability Confident

AbilityNet is proud to be a Disability Confident Leader. We seek to maximise the opportunities that come with employing disabled people. As a Disability Confident employer, we encourage applications from disabled people and offer an interview to those who meet the minimum criteria for the job role.