Digital Platform Manager

Thubelisha; Basildon; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading e-commerce platform is seeking a Digital Platform Manager to enhance its Shopify ecosystem. The ideal candidate will take technical and strategic ownership, driving improvements in speed, functionality, and user experience. Responsibilities include optimizing PPC campaigns and data analysis for performance insights. This role suits a proactive team player with a customer-first ethos who aims for substantial business growth.

Benefits

Bonus

Discounts and cash back

Life assurance

Flexible working options

Mental Health First Aiders support

Qualifications

• Proven experience in e-commerce management or digital product management.
• Strong understanding of user experience principles.
• Ability to manage technical aspects of e-commerce platforms.

Responsibilities

• Lead development and optimization of Shopify store.
• Drive performance and profitability on key marketplaces.
• Evaluate and implement new e-commerce technologies.
• Utilize analytics to guide decision-making.

Skills

Shopify Mastery

PPC Campaign Management

SEO Content Strategy

E-commerce Performance Optimization

Data Analysis

Tools

Google Analytics

Shopify

Job description

Digital Platform Manager

Want to shape the future of an e‑commerce platform? The Underfloor Heating Store is looking for a Digital Platform Manager to grow our primary e‑commerce channels. This is a crucial role for a platform architect who thrives on optimisation, scalability, and delivering a seamless online shopping experience.

The Role

You’ll take full technical and strategic ownership of our multi‑site Shopify ecosystem, not just maintaining it, but fundamentally enhancing its speed, functionality, and UX. While this is a developer‑first role, your expertise must extend to the commercial front: you’ll ensure our PPC campaigns land perfectly and that our SEO content strategies are built on a high‑performing platform. This is the perfect role for a builder who wants to see their technical work directly translate into significant sales and long‑term business growth.

Key Responsibilities

• Shopify Mastery: Lead strategic development, maintenance, and optimisation of our core Shopify store (UX/UI, site speed, conversion rate optimisation, app integration).
• Marketplace Growth: Drive performance and profitability across key marketplaces (e.g., Amazon, eBay), managing listings, inventory synchronisation, and promotional strategies.
• Platform Strategy: Evaluate and implement new e‑commerce technologies and tools to enhance functionality and operational efficiency.
• Data‑Driven Decisions: Utilise analytics (e.g., Google Analytics) to identify improvements.

You

You’ll live and breathe our customer‑first ethos, with a proactive and forward‑thinking approach to learning and expanding your knowledge. You’ll be driven to make a real success of your career, actively seeking to learn and understand new challenges and products. You’ll be a real team player, working within a small technical team, taking pride in all that you do and the value you add to our customers and business. Successful candidates often come from roles such as: E‑commerce Manager, Shopify Developer, Web Development Manager, Front‑End Developer (E‑commerce Focused), or Digital Product Manager.

Benefits Package and Cultural Environment

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

Inclusivity Statement

We are passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to fit our culture, we want you to enrich it.

Recruitment & EEO Statement

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.