Digital Channels Manager

Spirax Group; Cheltenham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading engineering group in Cheltenham is seeking a dynamic Digital Channels Manager to enhance the performance of its digital communication platforms. The role demands extensive experience in managing digital channels, leading marketing activities, and utilizing analytics for performance improvement. Applicants should have strong project management skills and a passion for digital innovation in a hybrid or remote working environment. Competitive benefits include 27 days holiday, private medical insurance, and a bonus scheme.

Benefits

27 days holiday plus wellbeing day

Private medical insurance

Bonus scheme

Share scheme

Enhanced pension plan

Life assurance

On-site gym

Free on-site parking

Qualifications

• Extensive experience managing internal and external digital channels.
• Knowledge of performance marketing campaigns and SEO projects.
• Excellent project and stakeholder management skills.

Responsibilities

• Manage the digital channel strategy across platforms.
• Lead digital marketing activities supporting brand activation.
• Monitor channel performance and provide insights for improvement.

Skills

Digital channel management

Performance marketing

Data analysis

Stakeholder management

Relationship building

Time management

Tools

CMS

Analytics tools

Social media management systems

Job description

Digital Channels Manager

Location: Cheltenham, UK (Hybrid or remote)

Benefits

27 days holiday plus wellbeing day, private medical insurance, bonus scheme, share scheme, enhanced pension plan, life assurance, on‑site gym, free on‑site parking, salary sacrifice schemes for technology and electric vehicles.

Role Overview

We’re looking for a dynamic and data‑driven Digital Channels Manager to drive and manage the performance of our Group’s digital communication platforms. This role includes proactively managing activities across internal and external digital channels, such as our colleague engagement platform, digital signage network, corporate website, and Group‑led social media platforms, with accountability for channel performance.

Responsibilities

• Manage and execute the digital channel strategy across internal and external platforms.
• Manage day‑to‑day operations of our digital channels, ensuring optimal performance and excellent experience.
• Lead on digital marketing and digital governance activities that support brand activation, owned channel reach and reputation management.
• Lead and coordinate platform upgrades and support in managing vendor relationships.
• Collaborate with the content team and business stakeholders to ensure digital campaigns are delivered in line with requirements and perform to set KPIs.
• Monitor channel performance using analytics tools, collate results and provide insights and reporting to improve channel performance, engagement and reach.
• Develop and enforce digital governance frameworks across internal and external channels.
• Ensure accessibility, compliance and brand consistency across all platforms.
• Provide technical support and training as required for a broad network of content creators.

Qualifications

• Company core values at all times.
• Extensive experience of managing internal and external digital channels, ideally in a corporate environment.
• Deeply knowledgeable across a variety of platforms and digital tools, including CMS, intranets, website and social media management systems.
• Demonstrable experience with performance marketing‑led campaigns such as paid advertising and SEO projects that delivered tangible improvements and results.
• Data literate with experience of leading analytics, insights and reporting for digital activities.
• Good knowledge of UX best practice, accessibility standards and digital governance requirements and frameworks.
• Excellent project and stakeholder management skills.
• Strong networking ability, able to build strong relationships and lead cross‑functional projects.
• Superb prioritisation and time‑management to meet critical, immovable deadlines.
• Embraces change and excels at helping others to do so.
• Ability to remain calm under pressure.
• Acts with integrity at all times, seeks and acts on feedback.

Spirax Group is a FTSE100 and FTSE4Good multi‑national industrial engineering group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries such as food & beverage, pharmaceutical & biotechnology, power generation, semiconductors and healthcare.

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.