Deputy General Manager

Upham Pub Group; United Kingdom; On-site; GBP 29,000 - 35,000; Full time

Job summary

A premium pub group in the United Kingdom is seeking a Deputy General Manager to lead and inspire their FOH team. The ideal candidate will have solid experience in the hospitality sector, strong financial acumen, and excellent communication skills. Responsibilities include overseeing operations, ensuring standards are met, and supporting the General Manager in achieving business goals. This full-time position offers up to £35,000 per annum plus benefits.

Benefits

Up to £35,000 per annum plus a share of Tronc

Flexible shift patterns

Up to 33% off meals

33% off hotel accommodation

Development program with a clear pathway to GM

Access to the lifestyle card

Qualifications

• Solid experience in a similar role with a proven track record.
• Ability to manage budgets and forecasting.
• Right to work in the UK.

Responsibilities

• Lead and inspire the performance of the FOH team.
• Oversee all aspects of operation and performance.
• Ensure Upham Inns standards are maintained.
• Support the General Manager in driving excellence.
• Guide training and development within the team.

Skills

Restaurant/hospitality experience

Strong financial skills

Excellent problem-solving skills

Great communication skills

Commercial acumen

Job description

Join to apply for the Deputy General Manager role at Upham Inns.

What’s in it for you?

• Up to £35,000 per annum plus a share of Tronc (up to £5,000 per year)
• Flexible shift patterns
• Up to 33% off meals taken off duty for you and up to 6 guests
• 33% off our hotel accommodation & 20% for Friends and Family
• Development program with a clear pathway to General Manager
• Access to the lifestyle card – instant access to over 5,000 discounts across all aspects of lifestyle. (Free benefit for team members)
• Service Awards
• A Birthday Gift
• Refer a friend and Chef recruitment incentives of up to £1,000

Deputy Manager Requirements

• Solid experience in a similar role with a proven track record of leading and delivering.
• Restaurant/hospitality experience is essential.
• Track record of leading teams to success.
• Strong financial skills and ability to manage audits and due diligence.
• Ability to manage budgets, labour controls and forecasting.
• Strong commercial acumen to drive sales and deliver business results.
• Excellent problem‑solving skills and ability to think fast.
• Great communication skills for leading, inspiring a team and delighting guests.
• Right to work in the UK.

Deputy Manager Responsibilities

• Lead and inspire the performance of the FOH team.
• Full responsibility for overseeing all aspects of operation and performance: people, guest, sales, profit, operations, health & safety and property.
• Ensure Upham Inns standards are maintained and restaurant performance delivers targets through a people‑first, guest‑obsessed, operational excellence strategy.
• Support the General Manager in driving and delivering excellence across all premises.
• Act as a role model and guide training and development within the team.

What do we do?

We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, proud to be the quality local of the area, serving high quality fresh pub food in a cosy ambience. Many pubs also feature charming bedrooms. Our growing family now includes Harper’s Steakhouse, a new premium American steakhouse brand launched last year.

It’s an exciting time to join us!

Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and seeing great results. We look to continue expanding our pub family and are looking to recruit passionate people into our team.

We are looking for great people to join us

Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands‑on team with a passion for running great pubs. We’re always on the lookout for like‑minded people who desire to work and grow with us.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Hospitality