Deputy General Manager

Hickory's Smokehouse; Northampton; On-site; GBP 36,000 - 43,000; Full time

Job summary

A leading hospitality group in Northampton is seeking a passionate Deputy General Manager. The role offers a competitive package of up to £43,000 per year, including a unique Tip Jar system. You will lead a team of over 100, ensuring exceptional standards and guest experiences in a fast-paced environment. The company emphasizes personal development through its award-winning training academy and values work-life balance, making it an ideal next step for your career in hospitality.

Benefits

Generous salary package including Tip Jar

Excellent training and progression opportunities

Birthday reward meal

Free BBQ on shift

Christmas Day off

Paid occasions days off

Team Player discount card

Wellbeing support

Annual team party

Qualifications

• Passion for leadership and inspiring a team.
• Experience in managing high-volume restaurants.
• Ability to uphold company culture and standards.

Responsibilities

• Inspire and motivate the team to deliver exceptional guest experiences.
• Work closely with the General Manager to manage operations.
• Champion company standards and values.

Skills

Team leadership

Guest service orientation

Restaurant management

Training experience

Job description

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards!

Join us as a Deputy General Manager and we can offer you a generous package of up to £43,000 per year including Tip Jar!

We’re looking for a Deputy General Manager who can inspire & motivate a team, who is guest led. Working with the General Manager you will be responsible for upholding our culture & values, a champion of standards, and leading the team of +100 to deliver an authentic fresh-food based BBQ menu in one of the busiest restaurants in town!

If you are a passionate Manager, with experience in training & running flagship restaurants and are looking for your next big step on the hospitality ladder, then we want to hear from you.

As the fastest growing, Southern style Smokehouse group in the UK with an award-winning Hickory’s Training Academy, we can offer you amazing opportunities as we expand. And, we have a company culture that really cares & embraces work-life-balance. So, apply now & we can tell you all about it.

Thank You & Benefits

• A generous Deputy General Manager package of up to £43,000 per year including Tip Jar!
• Excellent training & progression opportunities – through our award-winning Hickory’s Training Academy.
• Qualification opportunities as you working (up to A-Level & Degree level equivalent).
• Birthday reward meal on us for you & your friends - every year.
• Free smokin’ BBQ on shift – team food & drinks menu.
• Christmas Day off work - every year.
• Moments that matter -Paid occasions days off (Wedding day, kid’s first day at school, moving into first home & more).
• Team Player card – 25% discount for you & 5 friends in all Hickory’s (rising to 50% for loyal service).
• Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities.
• Wellbeing support & 24-hour access to our wellness programme.
• Our pledge to a work-life balance – monitoring & managing through our Red Zone.
• A packed team social & engagement calendar & annual team party.
• A chance to ‘give a bit back’ with fundraising activities for Cash For Kids
• Up to £1000 for you – through the refer a friend scheme

Apply

If that sounds good or you want to find out more? Click ‘apply’ now and you could be our next Deputy General Manager!