Depot Quality Manager - Multi-site

DPD Group UK; Newbury; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading logistics company in the UK is seeking a Depot Quality Manager to enhance quality and compliance across multiple sites. The ideal candidate will have strong knowledge of quality standards and experience in leading teams. Responsibilities include driving quality, analyzing operational data, and coaching employees. This full-time role offers numerous benefits and a mid-senior level position in a dynamic environment.

Benefits

Holiday trading

Enhanced maternity and paternity package

Free life assurance

Health kiosks on-site

Discounted shopping

Milestone days off

Free eye tests

Qualifications

• Strong knowledge of quality standards within a transport setting.
• Ability to lead and motivate high-performing teams.
• Effective decision-maker in time-pressured environments.

Responsibilities

• Drive quality and compliance within the depot.
• Run and analyze operational data for reporting.
• Coach and mentor office-based employees.

Skills

Quality, audits and compliance knowledge

Confident communicator

Problem-solving

Analytical and customer-focused

Job description

DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery services worldwide. With a turnover of nearly £2 billion, our aim is to be the most sustainable delivery company in the UK, delivering the best service, using the best technology, and recruiting and retaining the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

Our Site Manager is currently recruiting for an experienced Depot Quality Manager to join and strengthen our depot management team across two sites.

Purpose of Position

Through constant review of business analytics, conduct deep‑dive analysis to identify opportunities to improve the quality and experience for the shipper, ensuring the depot remains compliant in Quality, ISO, Environment, H&S, HR, Transport, Couriers, Self‑Employed Owner Drivers and Security.

Key Tasks / Areas of Responsibility

• Drive quality and compliance within the depot, maintaining and improving standards.
• Run, analyse and interpret operational data to produce daily, weekly and monthly reports; identify and resolve areas of non‑conformance.
• Improve and maintain a customer‑first approach in all aspects of depot operations.
• Monitor and review depot/administration compliance of H&S, HR, ODF, Transport, Recruitment, ISO, Audits and Environmental.
• Maintain and drive completion of new process training with depot admin team support & OJT support.
• Recommend new processes to achieve company audits according to company targets in H&S, Quality and Transport.
• Coach and mentor office‑based employees in understanding company processes and procedures.
• Attend on‑site and off‑site meetings/courses as directed by the General Manager.
• Proactively communicate and collaborate with external and internal contractors.
• Keep own skills and knowledge up‑to‑date and take responsibility for personal development.
• Facilitate meetings and take minutes for H&S and weekly Shift Manager meetings to drive accountability.
• Undergo any other tasks as directed by the Site Manager.

Qualifications

• Strong knowledge and understanding of quality, audits and compliance, ideally within a transport setting; awareness of CPC and O‑Licence requirements is advantageous.
• Confident communicator with a passion to lead, motivate and manage high‑performing teams while influencing at all levels.
• Decisive and effective decision‑maker in a time‑pressured environment.
• Enjoys resolving problems, demonstrating high resilience, self‑motivation and flexibility.
• Analytical, customer‑focused and highly organised.
• Demonstrates DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Additional Information

Benefits

We recognise that our people are at the heart of our business. Our benefits include:

• Holiday trading.
• Enhanced maternity and paternity package.
• Free life assurance of four times salary on joining the pension scheme.
• Health Kiosks visiting every location.
• Vitality at Work.
• Free on‑site parking.
• Discounted shopping from hundreds of retailers, including up to 5 % off supermarket shopping.
• Milestone days off to celebrate with family and friends.
• Free eye tests and support with glasses for employees regularly using a screen.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Quality Assurance

Industries

Transportation, Logistics, Supply Chain and Storage

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