Depot Administrator (25 hours per week)

London Hire Ltd; Wembley; On-site; GBP 19,000; Part time

Job summary

A credible transport services company is seeking a part-time Depot Administrator to support the delivery of quality passenger transport services. This role involves various responsibilities including managing enquiries, monitoring vehicle usage, and assisting with compliance paperwork. The ideal candidate will possess excellent organization and IT skills, alongside a strong telephone manner. Working hours are Monday to Friday, from 1pm to 6pm. Join our team and help improve transport services in the area.

Benefits

Enhanced annual leave entitlement

Training and development opportunities

On-site parking

Employee Assurance Programme

Regular social functions

Qualifications

• Ability to comply with the Health & Safety at Work Act 1974.
• Adherence to company policies and procedures.
• Promote Equality policy at all times.

Responsibilities

• Act as a first point of contact for enquiries relating to the depot.
• Monitor and record mechanical replacement vehicle usage.
• Support with vehicle compliance paperwork.
• Assist with timesheets and payroll amendments.

Skills

Great organisation skills

IT skills

Fantastic telephone manner

Written English

Job description

Depot Administrator (25 hours per week)

Department: Office & Management

Employment Type: Permanent - Part Time

Location: Wembley

Reporting To: Assistant Transport Manager

Compensation: £18,005 / year

Description

LHCS is one of the largest, specialist and accessible vehicle operators in the UK, providing quality passenger transport services in Kent, Surrey, Wiltshire, Oxfordshire, Hertfordshire, Milton Keynes and across London. We're excited at the next phase of our expansion into the West Midlands area, and we are looking for talented individuals to join our team.

The Depot Administrator will support the successful delivery of a quality passenger transport service in the area. You will play an important role in ensuring our services remain legally and contractually compliant by using the systems and processes in place to ensure this. This is no ordinary desk job though - this role offers so much variety where no two days will be the same. If you are looking for an admin role, where you will be empowered, encouraged and supported to in a bid to continually improve efficiency and effectiveness, this could be the job for you.

Key Responsibilities

• Act as a first point of contact for general telephone, email and in person enquiries relating to the depot and transport operation, escalating as appropriate.
• Regularly liaise with local authority, providing attendance updates of service users.
• Monitor and record mechanical replacement vehicle (MRV) usage, reporting to the company vehicle insurer on a weekly basis.
• Support with the general administration of vehicle compliance paperwork, including inspections, servicing, MOT, and defect documentation.
• Support the management team where required to ensure Cordic dispatch system is continually updated with changes to transport routes, including the addition and removal of new or ceased routes.
• Support contract management team by liaising with operational staff by email, telephone, or in person, providing notification of any amendments to transport routes.
• Troubleshoot and provide support to users of dispatch system, Cordic, where required and able to.
• Assist with the completion of timesheets and general payroll amendments for Drivers & Passenger Assistants.
• Support as required with project work relating to the depot and transport operation.
• Fulfil other reasonable duties as and when requested by the management team.

Skills, Knowledge and Expertise

• Great organisation and IT skills are essential to the success of this role.
• You'll need to demonstrate a fantastic telephone manner and written English.
• Adherence to and promotion of Equality policy at all times.
• Comply with the statutory provision of the Health & Safety at Work Act 1974 and any other relevant legislation or policies and procedures relating to health and safety and good working practices.
• Adherence to all company procedures and codes of conduct relating to the role.

Benefits

• Salary £18,005.00 per annum.
• Monday - Friday, 25 hours a week, Hours 1pm - 6pm.
• Enhanced annual leave entitlement from employment commencement.
• Enhanced family friendly policy dependent on length of service.
• Access to our Employee Assurance Programme.
• On-site parking.
• Training and development opportunities.
• Regular social functions.