Delivery Assistant (Driver’s Mate) – Flexible Hours

Dunelm; Syston; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-known home goods retailer is looking for a reliable Drivers Mate to assist drivers in delivering home comforts to customers in England. This role involves ensuring excellent customer service, using communication devices effectively, and adhering to health & safety regulations. Ideally, you should have distribution experience and the ability to adapt to varying needs. The company offers various benefits, including a pension contribution, share options, and discounts on products.

Benefits

Pension scheme contribution

Sharesave option

Cycle to work scheme

15% discount on products

Qualifications

• Previous experience in distribution is highly beneficial.
• Excellent communication skills using PDA/phones are necessary.
• Ability to manage customer and driver interactions calmly.

Responsibilities

• Contribute to customer experience through effective communication.
• Ensure timely delivery for excellent customer satisfaction.
• Assist drivers safely during deliveries.

Skills

Previous distribution experience

Excellent PDA/Phone skills

Customer interaction skills

Relationship building

Adaptability

Flexibility

Job description

A well-known home goods retailer is looking for a reliable Drivers Mate to assist drivers in delivering home comforts to customers in England. This role involves ensuring excellent customer service, using communication devices effectively, and adhering to health & safety regulations. Ideally, you should have distribution experience and the ability to adapt to varying needs. The company offers various benefits, including a pension contribution, share options, and discounts on products.