Day Concierge

Salvation Army Homes; Manchester; On-site; GBP 24,000 - GBP 28,000; Full time

Job summary

A leading supported housing provider in Manchester is looking for a Day Concierge to offer on-site presence, monitor security, and support residents. This role requires strong interpersonal skills and empathy, as well as effective communication. You'll supervise building access, conduct checks, and maintain security logs. Benefits include generous annual leave, financial incentives, and comprehensive training. Candidates must be willing to work shifts while demonstrating a positive attitude and commitment to the values of the organization.

Benefits

£100 starting bonus

£250 after 6 months

£250 after 12 months

26 days annual leave

Extra day off for birthday

High Street discount scheme

Pension with life assurance

Discounted private medical insurance

Financial emergency loans

Occupational Sick Pay

Full induction package and training

Qualifications

• Confident communication with a diverse range of people.
• Ability to work night shifts on a rota basis.
• Instinctively align with values and behaviors of the organization.

Responsibilities

• Supervise entry and exit of people in the building.
• Monitor CCTV and conduct regular building checks.
• Engage with vulnerable residents for support.
• Maintain security log and enforce house rules.

Skills

Empathy with our client group

Strong interpersonal and influencing skills

Good time management

Job description

About The Role

Excellent opportunity as a Day Concierge to provide an on-site presence in Abbot Lodge, Salford making sure our residents are well and our building is secure.

At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.

The Day Concierge will need to help ensure the safety of residents and the security of the building by being an on-site presence and will:

• Supervise people as they enter and exit the building
• Monitor CCTV and conduct building checks
• Engage with vulnerable people who live in the service for up to eight weeks
• Encourage residents to follow house rules
• Maintain a security log

Shift pattern for this role will be: Sunday, 11 hrs, 8:45am-8:15pm.

About You

You will instinctively work in a manner that aligns fully with values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.

You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:

• Empathy with our client group
• Strong interpersonal and influencing skills
• Good time management
• A willingness to work night shift on a rota basis

In return, we’ll give you access to some great benefits. These include:

• £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
• 26 days annual leave rising to 31 days
• An extra day off on your birthday
• A High Street discount scheme (great savings both on and off-line)
• Pension with life assurance
• Discounted private medical insurance
• Loans available for financial emergencies
• Occupational Sick Pay
• A full Induction package and training relevant to the role
• Long service awards from 2.5 years
• Support to learn and develop your career

About Us

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person‑centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That’s where you come in.

Equal Opportunities

Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.