Data Scientist, Governance & Experience Analytics

Tiktok; City of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading tech company in London is seeking a Data Scientist focused on governance and experience. This role involves measuring customer experience metrics, collaborating with stakeholders, and performing deep analysis for enhancements. Ideal candidates will possess a strong background in data analysis with proficiency in SQL and Python, along with a degree in a relevant field. Full-time position available with a focus on innovative solutions in a fast-paced environment.

Qualifications

• Minimum bachelor's degree in a relevant field.
• Proficient in SQL and at least one programming language (Python or R).
• Ability to communicate effectively in English.

Responsibilities

• Measure customer experience metrics like NPS and CPO.
• Collaborate with stakeholders to find root causes and action plans.
• Conduct deep analysis on customer and seller experiences.

Skills

SQL

Python

R

Analytical skills

Problem-solving

Education

Bachelor degree in science or engineering

Major in mathematics, statistics, computer science

Job description

A leading tech company in London is seeking a Data Scientist focused on governance and experience. This role involves measuring customer experience metrics, collaborating with stakeholders, and performing deep analysis for enhancements. Ideal candidates will possess a strong background in data analysis with proficiency in SQL and Python, along with a degree in a relevant field. Full-time position available with a focus on innovative solutions in a fast-paced environment.