Data Platform Services Lead

RX Global; Richmond; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global leader in events and exhibitions seeks a Data Platforms Lead to oversee data management across platforms and integrations. Responsibilities include ensuring data compliance, collaborating with teams for improvements, and leading data initiatives. The ideal candidate has extensive experience with AWS services, strong analytical skills, and leadership experience. Attractive benefits include flexible working hours and a generous holiday allowance.

Benefits

Generous holiday allowance

Health screening

Life assurance

Contributory pension scheme

Employee Assistance Programme

Access to extensive learning resources

Qualifications

• Experience in a complex, multi-platform, global environment.
• Ability to engage with senior stakeholders and influence data strategy.
• Understanding of development and deployment methods.

Responsibilities

• Oversee how data is managed across platforms and integrations.
• Maintain visibility of where all organisational data resides.
• Recommend improvements to data flows and integrations.
• Collaborate with the Data Privacy team to support compliance.
• Drive continuous improvement across platforms and processes.

Skills

Experience with ServiceNow or a similar ITSM tool

Hands-on familiarity with AWS data services (S3, Glue)

SQL experience

Experience with AWS Identity and Access Management (IAM)

Infrastructure as code (IaC)

Strong understanding of GDPR

Leadership Skills

Excellent communication skills

Strong problem-solving and analytical skills

Tools

AWS Databricks Platform

Job description

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.

About the role

As Data Platforms Lead within Global Technology (GTech) Operations at RX, you will oversee how data is managed across the organisation’s platforms and integrations. You will ensure visibility of where data resides, how it flows, and how it can be optimised to meet business needs while aligning with compliance requirements. You will work closely with the Development Teams as RX expands this service to the organisation, the Data Privacy team, providing insights on data risks, improvements, and technical solutions to support the ongoing data platform, including compliance. At the same time, you’ll provide input into the strategy of our data platforms, guiding improvements, ensuring scalability, and recommending best practices.

Key responsibilities

• Data Oversight & Management: Maintain visibility of where all organisational data resides across platforms, applications, and integrations.
• Data Oversight & Management: Champion best practices and business needs so that data is stored, transferred, and managed.
• Data Oversight & Management: Oversee the data lake and AWS platforms to ensure performance, scalability, and reliability.
• Data Oversight & Management: Recommend improvements to data flows, integrations, and architecture.
• Compliance Partnership: Collaborate with the Data Privacy team to support global compliance initiatives.
• Compliance Partnership: Provide insight on data handling, risks, and technical considerations to help the business stay compliant.
• Compliance Partnership: Identify areas where compliance can be strengthened through process or technology enhancements.
• Leadership: Act as the custodian of enterprise data platforms, aligning them with business priorities.
• Leadership: Collaborate with 3rd party support vendors to grow this service within GTech Operations.
• Leadership: Advise leadership on opportunities to improve data usage, cost optimisation, and governance maturity.
• Leadership: Stay current on emerging data technologies and recommend innovations where relevant.
• Leadership: Foster collaboration across IT, Legal, Finance, and business units to embed strong data practices.
• Leadership: Report on KPIs for data quality, availability, and compliance-related risks.
• Leadership: Monitor trends in platform usage and anticipate future data capacity or compliance needs.
• Leadership: Drive continuous improvement across platforms and processes.
• Leadership: Manage demand and capacity.
• Leadership: Identify opportunities for cost savings. Forecast budget needs and provide recommendations for future purchases.

Requirements

• Experience with ServiceNow or a similar ITSM tool
• Hands-on familiarity with AWS data services (S3, Glue) and SQL experience
• Experience with the AWS Databricks Platform is ideal
• Experience with AWS Identity and Access Management (IAM) and Infrastructure as code (IaC)
• Strong understanding of GDPR and data compliance processes (working in partnership with privacy/legal teams)
• Experience working in a complex, multi-platform, global environment
• Leadership Skills: Ability to engage with senior stakeholders and influence data strategy
• Leadership Skills: Strong problem-solving and analytical skills, able to recommend compliant solutions
• Leadership Skills: Excellent communication skills for both technical and non-technical audiences
• Leadership Skills: Skilled at coordinating with cross-functional teams and external vendors
• Additional Experience & Skills: Exposure to the environment and system configuration, and testing
• Additional Experience & Skills: Excellent analytical, organisational, and problem-solving skills
• Additional Experience & Skills: Ability to manage multiple priorities and deadlines effectively
• Additional Experience & Skills: Knowledge of operating procedures and when they should be created, changed, or updated
• Additional Experience & Skills: Understanding of development and deployment methods
• Additional Experience & Skills: Willingness to work flexible hours when needed

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Maternity, paternity, and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to the employee discounts scheme via Perks at Work

About our business: RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.