D2C Project Manager

AJ Bell plc; City of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading investment platform company in the UK is seeking a D2C Project Manager to oversee innovative product development projects. Responsibilities include delivering complex initiatives, managing project teams, and ensuring regulatory compliance. The ideal candidate will have experience in agile methodologies, strong communication skills, and a background in the financial services industry. This role offers a hybrid working model with competitive perks and benefits.

Benefits

Starting holiday entitlement of 26 days

Choice of pension schemes with matched contributions up to 7%

Discretionary bonus scheme

Private healthcare scheme

Free gym membership

Qualifications

• Experience in multiple project delivery methodologies e.g., Agile, SDLC, SAFe.
• Prior experience in Business Analysis and/or Product Ownership is desirable.
• Knowledge of web and app developments is beneficial.

Responsibilities

• Deliver multiple complex product-led change initiatives.
• Establish and manage project scope and delivery plans.
• Identify and manage project risks and issues.

Skills

Project delivery methodologies

Verbal and written communication skills

Analytical skills

Interpersonal skills

Planning and organisational skills

Education

PRINCE2 Foundation and Practitioner certification or equivalent

Job description

The D2C Project Manager will work within the Product Development team who are responsible for developing and delivering new functionality and features for the AJ Bell D2C (direct to consumer) website and apps in line with AJ Bell’s strategic objectives.

The D2C Project Manager will be responsible for the timely and effective delivery of innovative product development projects and initiatives through the entire delivery lifecycle; from inception through to go-live and post-implementation. Whilst many projects have an emphasis on Product development, the Project Manager will also be responsible for the delivery of regulatory changes that impact the product, website or app; therefore experience of a financially regulated environment would be an advantage.

What does the job involve?

• Deliver multiple complex product-led change initiatives across various business sites, functions, and development delivery teams.
• Identify and assemble an effective project team for each project.
• Establish and agree project scope, optimised delivery plans; take responsibility for leading and managing project teams to these plans to ensure deadlines are met.
• Co-ordinate project resources to ensure projects adhere to scope and schedule.
• Report regularly on change delivery status to sponsors, stakeholders and relevant committees.
• Identify and manage risks, issues, and dependencies; assess consumer outcome risks posed by the change.
• Establish and maintain effective and trusted relationships with internal Business and IT project stakeholders.
• Perform other project tasks to support the wider product team as agreed with the Programme Manager.

Knowledge and experience

• Knowledge/experience of multiple project delivery methodologies e.g., Agile, SDLC, SAFe
• PRINCE2 Foundation and Practitioner certification or equivalent e.g. PMP.
• Pragmatic approach to delivery of projects and change
• Previous experience of Business Analysis and/or Product Ownership is desirable.
• Experience of working on web and app developments is desirable.
• Experience of delivering in a financially regulated environment and/or financial services industry knowledge (e.g. pensions, investments and stockbroking) is desirable.

Competence & skills

• Ability to quickly understand technical and business topics.
• Strong verbal and written communication skills.
• Ability to build and manage effective relationships.
• Strong interpersonal skills to motivate and lead your project team.
• Use of sound judgement to determine when it is necessary to escape through established escalation channels in a timely manner.
• Analytical skills/problem solving.
• Planning and organisational skills.
• High attention to detail.

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 620,000 customers using our award‑winning platform propositions to manage assets totalling more than £96.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK’s ‘Best 100 Companies to Work For’ for six consecutive years and in 2024 named a Great Place to Work®.

Our perks and benefits

• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service and a holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 7% (Increasing with length of service)
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by SimplyHealth
• Private healthcare scheme and dental plan
• Free gym membership
• Employee Assistance Programme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Loans for travel season tickets
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including annual Christmas party, summer party and much more
• Ongoing technical training
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full‑time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.