Cycle Technician & Workshop Lead

Frasers Group; Grays; On-site; GBP 18,000 - 25,000; Part time

Job summary

A leading retail company is hiring a Cycle Technician to perform high-quality repairs and servicing of bicycles. This part-time position requires skilled bicycle mechanics to support customers with repairs, safety checks, and consultations. Ideal candidates will have experience in workshop settings and demonstrate strong communication skills while delivering excellent customer service. Discounts and bonuses are included.

Benefits

Commission-led bonuses

Monthly Group Rewards & Recognition

Access to development courses

40% in-store uniform discount

Group-wide 20% discount

Discounted gym membership

Ride-To-Work Scheme

Qualifications

• Experience repairing a wide range of bike types and components.
• Confident communicator with great customer service skills.
• Able to work independently and collaboratively within a team.

Responsibilities

• Conduct safety inspections and ensure every repair meets expectations.
• Deliver excellent customer service by explaining repairs and offering advice.
• Organise the workshop and manage spare parts, tools, and stock efficiently.

Skills

Bicycle mechanics

Customer service

Attention to detail

Job description

A leading retail company is hiring a Cycle Technician to perform high-quality repairs and servicing of bicycles. This part-time position requires skilled bicycle mechanics to support customers with repairs, safety checks, and consultations. Ideal candidates will have experience in workshop settings and demonstrate strong communication skills while delivering excellent customer service. Discounts and bonuses are included.