Customer Targeting Manager

Barclays Group; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading bank in Northampton is seeking a Customer Targeting Manager to enhance its digital landscape through effective data selection and communication strategies. The ideal candidate will have strong SAS/SQL experience, excellent attention to detail, and the ability to work in a complex data environment. This role involves creating management reports and dashboards to inform business strategies and decisions.

Qualifications

• Experience in data selection using SAS.
• Ability to work in a controlled environment under pressure.
• Experience in banking or financial services is valued.

Responsibilities

• Support decision-making by maintaining reports and dashboards.
• Design and develop data visualization tools.
• Engage with stakeholders to ensure data accuracy.

Skills

Strong SAS/SQL Experience

Understanding of complex data infrastructure

Strong attention to detail

Strong Communication skills

Financial Services experience

Campaign Selection experience

Job description

JoinusasaCustomerTargetingManagerwhereyouwillshapethefutureofBankingatBarclays,byhelpingtheevolutionofourdigitallandscape.WithintheroleyouwillsupportthetheCustomerTargetingteamtoundertakedataselection using SASbasedonbusinessrequirementstoensureexactlytherightcustomersaretargetedwiththecorrectcommunication.

TobesuccessfulasaCustomerTargetingManager,youshouldhave:

• StrongSAS/SQLExperience.

• Understandingandexperienceofworkingincomplexdatainfrastructuralenvironments.

• Strongattentiontodetailtoensureflawlessdeliveryinahighlycontrolledenvironmenttotighttimescalesandrigidprocesses.

Someotherhighlyvaluedskillsmayinclude:

• StrongCommunicationskillstobeabletocollaboratewithotherdatafunctionsandconfidentlycommunicatewithnon-technicalstakeholders/deliveryteams.

• FinancialServicesexperience.

• SomeCampaignSelectionexperience.

Youmaybeassessedonthekeycriticalskillsrelevantforsuccessinrole,suchasriskandcontrols,changeandtransformation,businessacumenstrategicthinkinganddigitalandtechnology,aswellasjob-specifictechnicalskills.

ThisroleisbasedinNorthampton.

Purpose of the role

To support the bank's decision-making processes by providing timely, accurate, and insightful information through designing, developing, and maintaining management reports and dashboards that effectively communicate key performance indicators (KPIs) and trends across various business units.

Accountabilities

• Design and development of comprehensive reports and dashboards using various data visualization tools and techniques.
• Design, development and implementation of automated report generation processes for improved efficiency and timeliness.
• Identification and analysis of business requirements to define report content and format.
• Maintenance and updating of existing reports and dashboards to reflect changing business needs, including co-ordination of reporting template releases and related administrative tasks.
• Development of robust processes & controls for collating input data & seeking signoffs as required.
• Engagement with stakeholders as needed to ensure up to date data is incorporated into reporting.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.