Customer Support Specialist - Branch & Remote Growth

Lloyds Bank plc; Greater London; On-site; GBP 29,000; Full time

Job summary

A leading financial services organization in Greater London is looking for a Customer Support Representative. This full-time position involves providing face-to-face support to customers in our branches. Candidates should have strong communication skills and a commitment to delivering excellent service. The role offers a salary of £28,719, increasing to £29,920 after six months, along with various benefits including a generous pension scheme and performance-related bonuses. Join us to develop your career in a people-centric environment.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit

Employee share schemes

Discounted shopping benefits

22 days’ holiday increasing over time

Qualifications

• Strong interpersonal skills to engage effectively with customers.
• Commitment to deliver exceptional customer service.
• Ability to collaborate with team members to meet customers' needs.

Responsibilities

• Provide face-to-face support to customers in branches.
• Build relationships and resolve customer queries.
• Guide customers towards appropriate financial solutions.

Skills

Communication

Empathy

Teamwork

Relationship building

Job description

A leading financial services organization in Greater London is looking for a Customer Support Representative. This full-time position involves providing face-to-face support to customers in our branches. Candidates should have strong communication skills and a commitment to delivering excellent service. The role offers a salary of £28,719, increasing to £29,920 after six months, along with various benefits including a generous pension scheme and performance-related bonuses. Join us to develop your career in a people-centric environment.