Customer Service Volunteer (Pershore)

Bluecross; Pensham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading animal welfare charity as a Customer Service Volunteer, where you will be essential in enhancing the shopping experience in our store. Your friendly presence will ensure shoppers feel valued, and your efforts will directly impact the welfare of pets in need. With comprehensive training and flexible shift options, this role offers a chance to develop skills while making a difference.

Benefits

Flexible shift options

Comprehensive training

Qualifications

• Outgoing nature and positive attitude.
• Willingness to learn and support a cause.
• Ability to handle transactions accurately.

Responsibilities

• Greet shoppers and assist them with their needs.
• Process sales on the till and handle transactions.
• Create a friendly and welcoming shopping environment.

Skills

Customer Service

Teamwork

Positive Attitude

Job description

Be the Friendly Face of Our Shop: Become a Customer Service Volunteer!

Are you passionate about helping people and eager to support a cause that makes a difference? Join us as a Customer Service Volunteer and play a vital role in enhancing the shopping experience at our stores. Your friendly presence will be essential in providing exceptional customer service and contributing to our mission of raising funds for pets in need.

In this role, you’ll be the welcoming smile that greets every shopper, assisting them with their needs and ensuring their visit is enjoyable. You’ll play a key role in processing sales on our till, but don’t worry we’ll provide full training. You’ll handle transactions with accuracy and care, ensuring that every payment process runs smoothly. By supporting donors with their stock donations and encouraging Gift Aid sign-ups, you’ll help maximise the impact of every contribution.

Your role doesn’t stop there—you’ll contribute to a positive and friendly shopping environment. Your outgoing nature and positive attitude will help create a warm atmosphere where every customer feels valued and appreciated.

Volunteering with us offers more than just the chance to help pets; it’s an opportunity to develop valuable skills in customer service and retail while being part of a supportive and enthusiastic team. You'll gain practical experience in a lively setting and enjoy the satisfaction of knowing that your efforts directly support pet welfare.

We provide comprehensive training to ensure you feel confident and prepared in your role, and with flexible shift options, we’re happy to work with your availability. If you’re excited about making a difference and joining a team that values your contributions, we’d love to have you on board.

Apply now to start your rewarding journey as a Customer Service Volunteer and help us create a welcoming space for all our shoppers!