Customer Service Specialist — Career Progression & Benefits

HGVTraders LTD.; Banbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading vehicle service provider in Banbury is looking for a motivated Customer Service Advisor to join their team. In this full-time role, you will engage with customers, manage service coordination, and ensure effective communication throughout the servicing process. The position offers a competitive salary starting from £26,500 plus an excellent benefits package that includes in-house training, 25 days of holiday, life insurance, and a company pension. Embrace the opportunity to develop your career with a supportive employer.

Benefits

In-house training provided

25 days holiday + public holidays

Discounts on major retail outlets

4x basic salary life insurance

Annual ‘Company Success Payment’

Company Pension

Qualifications

• Motivated individual with a passion for delivering first-class customer service.
• Ability to manage administrative tasks confidently and efficiently.
• Willingness to use initiative and work independently when required.

Responsibilities

• Meet and greet customers in a professional manner.
• Plan, schedule, and coordinate servicing and repairs.
• Provide timely updates to customers regarding their service.

Skills

Customer relationship management

Organizational skills

Communication skills

Job description

A leading vehicle service provider in Banbury is looking for a motivated Customer Service Advisor to join their team. In this full-time role, you will engage with customers, manage service coordination, and ensure effective communication throughout the servicing process. The position offers a competitive salary starting from £26,500 plus an excellent benefits package that includes in-house training, 25 days of holiday, life insurance, and a company pension. Embrace the opportunity to develop your career with a supportive employer.