Customer Service & Sales Support Coordinator (Hybrid)

8-i; Andover; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A growing equipment supplier in Andover, Hampshire, is seeking a Customer Service and Sales Support Coordinator. This role involves handling customer enquiries, processing orders, and supporting the sales team. Ideal candidates have strong communication skills and proficiency in order processing systems. The position offers a friendly work environment, career progression, and a competitive salary of £26,000 to £30,000 per annum.

Benefits

No weekend or shift work

Career progression

Free on-site car parking

20 days holiday plus bank holidays

Relaxed working environment

Qualifications

• Confident, professional telephone manner.
• Ability to multitask and prioritise workload.
• Empathetic and customer-focused approach.

Responsibilities

• Handle inbound customer enquiries via phone and email.
• Process sales orders accurately before warehouse cut-off.
• Build and maintain positive customer relationships.
• Liaise with internal departments and external stakeholders.

Skills

Strong communication and interpersonal skills

Excellent organisational and time-management abilities

Proficient in order processing systems

Customer-focused approach

Problem-solving mindset

Tools

Microsoft Office

Xero

Magento 2

HubSpot

Linnworks

Job description

A growing equipment supplier in Andover, Hampshire, is seeking a Customer Service and Sales Support Coordinator. This role involves handling customer enquiries, processing orders, and supporting the sales team. Ideal candidates have strong communication skills and proficiency in order processing systems. The position offers a friendly work environment, career progression, and a competitive salary of £26,000 to £30,000 per annum.