Customer Service Representative

Everywhen; Southampton; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading insurance firm in Southampton is seeking a Customer Service Representative. This entry-level, full-time role involves providing exceptional support to clients and insurers. Ideal candidates will have at least 2 years of office-based customer service experience, excellent organisational skills, and a customer-focused approach. Apply today to join a supportive team and contribute to a diverse workplace.

Qualifications

• Minimum of 2 years office-based customer service experience.
• Excellent administrative skills.
• Enjoys working in a team and driven to achieve team goals.

Responsibilities

• Provide customer service and support to consultants, clients, and insurers.
• Be the first point of contact for all client and insurer queries.
• Support with invoicing, accounts, claims, and underwriting.

Skills

Organisational skills

Customer-focused approach

Teamwork

Communication skills

Job description

Overview

Everywhen, Southampton, England, United Kingdom

Join to apply for the Customer Service Representative role at Everywhen.

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Everywhen.

Responsibilities

• Provide great customer service and support to our Employee Benefit Consultants, clients and insurers over the phone and by e-mail.
• Be the first point of contact for all client and insurer queries and proactively support with policy renewals and new business.
• Support with administration duties such as invoicing, accounts, claims, underwriting.

What we’re looking for

• A minimum of 2 years office-based customer service experience.
• Organised with excellent administrative skills.
• Professional with a customer-focused approach.
• You will need to enjoy working in a team and be driven to achieve team goals and objectives.

In return you will be welcomed and supported by an organisation that cares about you as a person and your wellbeing.

Note: So, what are you waiting for? Apply today and one of our team will be in touch.

IND01

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Insurance