Customer Service Pro — Betting Shop (Part-Time)

William Hill PLC; Horsham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading betting company in Horsham is looking for a part-time Customer Service Representative. The role emphasizes friendly customer interaction, processing bets, and demonstrating use of betting terminals. Ideal candidates will have strong interpersonal skills and a passion for providing excellent service. Employees benefit from annual pay reviews, bonus schemes, and extensive training opportunities. The position requires flexibility in working hours, including evenings and weekends.

Benefits

Annual performance bonus

28 days holiday (pro rata)

Paid birthday day off

Subsidised travel

Pension plan matching contributions

Discount perks in high street shops

Qualifications

• Passion for delivering great customer service.
• Strong interpersonal skills to engage with diverse customers.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Welcome customers and assist with their queries.
• Process bets and demonstrate betting terminals.
• Champion safer gambling practices.

Skills

Customer service

Interpersonal skills

Empathy

Job description

A leading betting company in Horsham is looking for a part-time Customer Service Representative. The role emphasizes friendly customer interaction, processing bets, and demonstrating use of betting terminals. Ideal candidates will have strong interpersonal skills and a passion for providing excellent service. Employees benefit from annual pay reviews, bonus schemes, and extensive training opportunities. The position requires flexibility in working hours, including evenings and weekends.