Customer Service & Installations Coordinator

Wren Kitchens Limited; Barton-upon-Humber; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading kitchen retailer in the UK seeks a Customer Service Advisor / Installation Coordinator for their Barton-Upon-Humber location. The role involves engaging with customers, addressing their queries, and ensuring exceptional service delivery. Ideal candidates are confident communicators, tech-savvy, and committed to improving customer experiences. You'll also benefit from career development and a range of employee perks, including discounts and life insurance after a set period.

Benefits

Life insurance after 2 years service

Personalised progression plan

Individual training budget

Staff discount after 1 year

Access to health and discount platform

Eye Care Vouchers

Refer a Friend Scheme

Qualifications

• Natural communicator with confidence and engagement.
• Eager to grow customer service expertise.
• Adaptable to multiple systems with strong computer skills.

Responsibilities

• Respond to customer queries swiftly and confidently.
• Own interactions and ensure positive customer outcomes.
• Identify process improvements to enhance service.

Skills

Communication skills

Problem-solving

Customer service

Tech-savvy

Job description

A leading kitchen retailer in the UK seeks a Customer Service Advisor / Installation Coordinator for their Barton-Upon-Humber location. The role involves engaging with customers, addressing their queries, and ensuring exceptional service delivery. Ideal candidates are confident communicators, tech-savvy, and committed to improving customer experiences. You'll also benefit from career development and a range of employee perks, including discounts and life insurance after a set period.