Customer Service Assistant - Glamis Road, Dundee

Spar Scotland; Dundee; On-site; GBP 18,000 - 22,000; Full time

Job summary

A well-established local retailer in Dundee is seeking a Customer Service Assistant to join their team. You will provide friendly and efficient service, restock shelves, and promote offers. Flexibility in working hours is required, and while retail experience is helpful, it is not mandatory. A 10% staff discount and career opportunities are offered.

Benefits

10% staff discount

Flexible hours

Career opportunities

Qualifications

• Experience in retail is a plus, but not essential.
• Friendly and efficient customer service skills are necessary.
• Availability for flexible hours, including mornings, evenings, and weekends.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and restock shelves.
• Actively sell and promote offers to customers.
• Serve at the 'Food to Go' counter.
• Maintain excellent standards of store hygiene and compliance.

Skills

Great communication skills

Customer focused

Flexibility

Job description

Job Reference: 0

Date Published: 26/11/2025

Job Description:

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance