Customer Sales Advisor

Halfords Group; Christchurch; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Christchurch is seeking a part-time Retail Colleague. The role involves delivering excellent customer service and showcasing products effectively. Ideal candidates should have retail experience or strong customer service skills, along with a proactive approach to sales. This position offers extensive benefits, including employee discounts, wellness programs, and comprehensive training for career development.

Benefits

Store discount of 25% off most products

Employee discount on services at Halfords Autocentre

Life Assurance

Health Cash Plan

Employee wellness programme

Cycle to Work scheme

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment.
• A proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Work efficiently with good product knowledge.
• Demonstrate and explain products to customers.
• Support colleagues in their career development.

Skills

Customer service

Retail sales experience

Proactive approach

Experience with sales targets

Job description

Job Details

• Job no: 562483
• Work type: Part time, 12 hours per week
• Site: Christchurch, Christchurch Retail Park
• Categories: Retail Colleagues
• Location: Dorset
• Salary: £10.00 - £12.21 per hour
• Business Area: Retail

Apply now.

Salary Details

• Age 21+ £12.21 per hour
• Under 21 £10.00 per hour

Got a knack with customers?

About the Role

Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

Responsibilities

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

About Halfords

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Inclusion & Equality

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.