Customer Relationship Manager

Caring Homes; Worthing; On-site; GBP 30,000 - 45,000; Full time

Job summary

A caring organization in Worthing is seeking a Customer Relationship Manager to drive occupancy and enhance marketing efforts for their Homes. This role involves close collaboration with the Home Manager, planning external events, and creating marketing content. Ideal candidates will have strong communication skills, experience in sales, and a passion for working with the elderly. If you are looking to make a difference and be part of a caring family, apply now!

Qualifications

• Proven experience in business development or sales.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Collaborate with the Home Manager to develop sales and marketing plans.
• Plan and execute external events to boost occupancy.
• Create and distribute marketing materials and social media content.

Skills

Empathy

Communication Skills

Sales Expertise

Teamwork

Microsoft Office Proficiency

CRM Software Proficiency

Passion for Elderly Care

Job description

Customer Relationship Manager – Tarring Manor, Worthing - Competitive Salary

As a Customer Relations Manager, you’ll collaborate closely with the Home Manager to develop tailored sales and marketing plans that resonate with potential residents, their families, and social care professionals. Your sales and marketing expertise will be essential in driving occupancy in our Homes. From planning and executing external events to creating and distributing marketing materials and social media content, you’ll showcase and enhance the benefits of Caring Homes, positioning us as the preferred choice for future residents.

• A heart full of empathy and a genuine desire to make a difference.
• Proven experience in business development, sales, or a similar role, preferably within the healthcare industry but not essential.
• Excellent interpersonal and communication skills, with the ability to build and maintain strong relationships.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office and CRM software.
• A passion for working with the elderly and enhancing their quality of life.

Join us in creating a place that truly feels like home for our residents and our team members alike.

Apply now and become part of our caring family!