Customer Relationship Executive

Speedy Hire Plc.; Newport; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading hire provider in the UK is seeking a Customer Relationship Executive in Newport to build and maintain client relationships. You will conduct business reviews, ensure client satisfaction, and work closely with account managers. Ideal candidates will have strong interpersonal skills and previous sales experience. This role offers a range of hybrid working arrangements and various employee benefits, including a pension scheme and discounts across the company.

Benefits

Life assurance

Pension Scheme

95% discount across the Speedy brand

Opportunities for training and development

Voluntary Health Cash Plan

Employee Assistance Program (EAP)

Qualifications

• Strong interpersonal skills and ability to build rapport with customers.
• Previous experience in sales and managing client relationships.
• Organised approach that supports business unit goals.

Responsibilities

• Building and maintaining relationships with clients.
• Conducting business reviews to ensure client satisfaction.
• Alerting sales team to opportunities based on client feedback.

Skills

Strong interpersonal skills

Previous sales experience

Organised approach to work

Hardworking with strong work ethic

Client relationship management

Job description

Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

Role - Customer Relationship Executive

Location - Newport

Hours - 37.5 Hours Monday to Friday

As a Customer Relationship Executive you willbe building and maintaining relationships with our clients.You will be conducting business reviews to ensure they are satisfied with our products and services whilst alerting the sales team to further opportunities. Working to targets and KPIs will play an important partof the role. You will also work closely with account managers, ensuring we are providing the best service possible.

What you’ll need:

• Strong interpersonal skills and an ability to build rapport with customers
• Previous sales experience and an organised approach to work
• Hardworking with a strong work ethic
• Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
• Previous experience working as a client relationship executive or a track record of managing client relationships

What we offer:

• Life assurance
• Pension Scheme
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• Voluntary Health Cash Plan
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

We offer a range of hybrid and flexible working arrangements and are promoting our Speedy Work Life Balance initiative which is a huge step in realising our ambition of putting our People First!

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.

Link below to our policies in line with our ESG Governance.

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.