Customer-Focused Service Advisor, Nissan/Renault – Huddersfield

Cars 2 Limited; Huddersfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive retailer in Huddersfield seeks a Service Advisor to engage with customers and ensure effective communication about vehicle services. The role includes greeting customers, answering calls, and coordinating with workshops. Applicants should possess strong customer care abilities and ideally previous experience with automotive brands. A minimum GCSE level in Maths and English is essential. The position offers a competitive salary of up to £30,000 and various company benefits, including a pension and life insurance.

Benefits

33 days holiday (inclusive of bank holidays)

Company pension

Life insurance

Retail/restaurant/holiday/lifestyle discount scheme

Qualifications

• Previous experience within the VAG, Renault, Nissan or Hyundai Group desirable.
• Approachable & confident personality.
• Strong interpersonal skills and ability to adapt communication styles.

Responsibilities

• Greeting and liaising with customers.
• Answering the telephone.
• Informing customers of workshop progress.

Skills

Customer care

Interpersonal skills

Communication

Computer literacy

Initiative

Education

GCSE in Maths and English (A* to C)

Job description

A leading automotive retailer in Huddersfield seeks a Service Advisor to engage with customers and ensure effective communication about vehicle services. The role includes greeting customers, answering calls, and coordinating with workshops. Applicants should possess strong customer care abilities and ideally previous experience with automotive brands. A minimum GCSE level in Maths and English is essential. The position offers a competitive salary of up to £30,000 and various company benefits, including a pension and life insurance.