Customer Experience Banker - Grow Relationships in Dundee

Huntington Bank; Dundee; On-site; GBP 25,000 - 35,000; Full time

Job summary

A financial institution is seeking a Customer Experience Banker in Dundee to deliver exceptional customer service and help clients achieve their financial goals. This role involves identifying customer needs, educating them on products, and maintaining relationships while adhering to banking policies. Ideal candidates should have strong communication skills and experience in customer service or banking. This position is office-based with potential flexible work arrangements.

Qualifications

• 1 year of customer service or military service in a related role.
• Experience in banking or financial services is preferred.
• Comfort with technology such as mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Identify opportunities to grow customer relationships.
• Educate customers on banking products and services.

Skills

Customer service

Sales acumen

Communication

Relationship management

Technical proficiency

Education

High School Diploma or GED

Bachelor's Degree

Job description

A financial institution is seeking a Customer Experience Banker in Dundee to deliver exceptional customer service and help clients achieve their financial goals. This role involves identifying customer needs, educating them on products, and maintaining relationships while adhering to banking policies. Ideal candidates should have strong communication skills and experience in customer service or banking. This position is office-based with potential flexible work arrangements.