Customer Experience Assistant - Evenings & Weekends

Co-Operative Energy Ltd; Telford; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading retail cooperative in the United Kingdom is seeking a Customer Service Assistant. The role involves delivering excellent customer experiences, managing the checkout process, and maintaining a welcoming store environment. The ideal candidate should be customer-focused, enthusiastic, and able to communicate effectively with both customers and team members. Benefits include employee discounts, 30 days annual leave, and comprehensive training programs.

Benefits

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Development Plans

Enhanced Family Leave

Qualifications

• Able to deliver excellent store experiences.
• Confidently interact with customers and team members.
• Support colleagues in demanding times.

Responsibilities

• Provide a speedy and convenient checkout process.
• Ensure welcoming and presentable store at all times.
• Replenish stock for a wide variety of products.
• Go the extra mile for fantastic customer experiences.

Skills

Customer focused

Excellent communication

Enthusiastic and resilient

Friendly and approachable

Job description

A leading retail cooperative in the United Kingdom is seeking a Customer Service Assistant. The role involves delivering excellent customer experiences, managing the checkout process, and maintaining a welcoming store environment. The ideal candidate should be customer-focused, enthusiastic, and able to communicate effectively with both customers and team members. Benefits include employee discounts, 30 days annual leave, and comprehensive training programs.