Customer Engagement Adviser – Cambridge Building Society

HI HUB; Cambridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

A customer service company in the UK is looking for a Customer Engagement Adviser to create strong relationships with customers. Responsibilities include welcoming customers, handling cash, and addressing account queries. Candidates must be prepared to work at least 26 Saturdays a year, compensated at an enhanced rate of pay. This position offers a dynamic work environment focused on delivering excellent customer service.

Qualifications

• Strong interpersonal skills to build excellent customer relationships.
• Ability to handle cash and account queries accurately.
• Skilled in listening and understanding customer needs.

Responsibilities

• Welcoming customers into the branch.
• Handling cash and dealing with customers account’s queries accurately.
• Listening to and understanding customer’s needs to provide correct service.

Job description

Overview

Customer Engagement Adviser to build excellent relationships with customers. You will take pride in giving that personal touch which leads to great customer outcomes. Welcoming customers into the branch. Handling cash and dealing with customers account’s queries accurately. Listening to and understanding customer’s needs in order to provide the correct service. You will be required to work a minimum of 26 Saturdays per year, which is paid at an enhanced rate. Apply by 28/03/2025

Responsibilities

• Welcoming customers into the branch.
• Handling cash and dealing with customers account’s queries accurately.
• Listening to and understanding customer’s needs in order to provide the correct service.

Qualifications/Requirements

• Minimum of 26 Saturdays per year work requirement, paid at an enhanced rate.