Customer Assistant

School Result; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading supermarket chain is hiring Customer Assistants for its Manchester store. This part-time role involves delivering excellent customer service, restocking shelves, operating tills, and supporting bakery operations. Required skills include experience in fast-paced environments, strong customer service abilities, and flexibility. This position offers competitive pay and a range of benefits including a discount on in-store purchases and opportunities for career growth.

Benefits

10% discount on in-store purchases

Company pension scheme

Enhanced family leave policies

Long service awards

Access to training and development opportunities

Qualifications

• Experience in retail, hospitality, or similar sectors is preferred.
• Strong customer service skills are essential.
• Flexibility to adapt to changing shift needs.

Responsibilities

• Deliver excellent customer service.
• Restock shelves and manage deliveries.
• Operate tills and handle transactions accurately.
• Maintain store cleanliness and organization.
• Support bakery operations.
• Merchandise non-food products effectively.

Skills

Customer service skills

Experience in fast-paced environments

Flexibility

Positive attitude

Team spirit

Reliability

A smile and a friendly manner

Job description

Lidl GB is currently hiring Customer Assistants for its Manchester store. This is a part-time, on-site opportunity offering competitive pay, generous benefits, and a dynamic work environment. If you’re someone who thrives in fast-paced retail settings, enjoys helping others, and wants to be part of a supportive team, this role could be the perfect fit.

About Lidl GB

Lidl is one of the fastest-growing supermarket chains in the UK, known for its commitment to quality, value, and customer satisfaction. With a strong presence across the country, Lidl offers a collaborative and inclusive workplace where employees are encouraged to grow, contribute, and succeed. Every team member brings something unique to the table, and together, we create an environment that’s energetic, respectful, and focused on delivering excellence.

Location & Compensation

• Location: Manchester, England, United Kingdom
• Work Type: Part-Time (30-hour contract)
• Additional £2.00/hr for bank holidays
• Additional £3.50/hr for night shifts
• Benefits: Pension scheme, enhanced family leave, long service awards, and more

Key Responsibilities

As a Lidl Customer Assistant, your role will be varied and hands-on. You’ll be expected to:

• Deliver excellent customer service: Be a Lidl expert, answering questions and helping customers with queries and requests
• Restock shelves and manage deliveries: Work efficiently to ensure products are available and well-presented
• Operate tills: Handle transactions accurately and professionally
• Maintain store cleanliness: Keep the store tidy, organised, and welcoming
• Support bakery operations: Bake fresh goods and ensure the bakery is fully stocked
• Merchandise non-food products: Maintain the middle aisles with seasonal and promotional items

What You’ll Need

To succeed in this role, Lidl is looking for candidates who demonstrate:

• Experience in fast-paced environments: Retail, hospitality, or similar sectors
• Strong customer service skills: Friendly, helpful, and professional
• Flexibility: Willingness to start early or finish late depending on shift needs
• Positive attitude: Adaptable and enthusiastic about changing priorities
• Team spirit: Collaborative and supportive of colleagues
• Reliability: Punctual, prepared, and committed to delivering quality service
• A smile and a friendly manner: Essential for inspiring your team and delighting customers

Lidl is committed to helping its employees grow. With the right training and support, you’ll have the opportunity to:

• Advance into specialist roles such as Freshness, Non-Food, or Bakery Specialist
• Participate in structured development programs
• Build a long-term career in retail with a company that values your contribution

What You’ll Receive

In addition to competitive pay, Lidl offers a comprehensive benefits package designed to support your well-being and life outside of work:

• 10% discount on in-store purchases
• Company pension scheme
• Enhanced family leave policies
• Long service awards
• Access to training and development opportunities
• A respectful, inclusive work environment

Diversity & Inclusion

Lidl GB is proud to be an equal opportunities employer. We celebrate individuality and are committed to creating a workplace that values diversity, equity, and inclusion. Applicants from all backgrounds are welcome, and we strive to ensure fair treatment throughout the recruitment process.

Application Process

If you’re ready to get stuck in, want to get more out of your career, and make a real difference in your community, Click here toapply now to become a Customer Assistant at Lidl GB in Manchester.

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